BUSY Main Line specialty medical practice has two immediate openings for seasoned, upbeat, dependable, and well-organized front desk medical receptionists.

Job Duties:

• Welcomes and greets all patients and visitors politely and professionally while answering phones using proper telephone etiquette
• Registers new patients’ and updates existing patients’ demographics by collecting detailed patient information
• Confirms necessary appointments, reschedules and cancels appointments, follows up with patients who “No show”
• Optimizes clinician time by scheduling appointments according to provider specifications
• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
• Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
• Verifies insurance eligibility
• Obtains insurance referrals from primary care physicians as needed
• Collects co-payments
• Obtains authorizations and prior certifications as needed
• Scans patient records into EHR appropriately
• Prepares patient charts properly by obtaining necessary medical records
• Maintains a professional, orderly, clean and secure front desk and reception area
• Maintains operations by following policies and procedures
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Performs other duties as assigned
• Displays compassion and empathy towards patients, patients’ families, visitors, and co-workers

Skills:

• Strong customer service skills
• Knowledge of medical terminology
• Comfort with computers and computer systems
• Strong customer service skills
• Ability to maintain a pleasant and professional demeanor at all times
• Ability to prioritize and multi-task in a busy environment
• Excellent phone skills

Requirements:

• 3 years outpatient front desk experience
• 1 year medical specialty practice experience
• Experience with eCW (preferred, but not necessary)

Hours are 7:45 am to 4:45 pm or 8 am to 5 pm Monday through Friday and a rotated 10 am to 7pm shift on Tuesdays.

Benefits include: No weekend or holiday hours, PTO, paid lunch, a salary commensurate with your experience, and medical insurance at a shared cost.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Healthcare setting:

• Outpatient
• Private practice

Medical specialties:

• Infectious Disease

Schedule:

• Monday to Friday

Ability to Commute:

• Wynnewood, PA 19096 (Required)

Ability to Relocate:

• Wynnewood, PA 19096: Relocate before starting work (Required)

Work Location: In person