Clerical Service:

Job details

Salary or Hourly depending upon qualification

$37,500 - $47,500 a year

Job Type

Full-time

Full Job Description

We are seeking a highly motivated, detail oriented self-starter with the ability to multi-task.

Job Duties:

Handle client special requests for status of a job, pulls, Federal Express shipments

1. Maintains customer records by updating profile and account information and detailing (1 page) client requirements for their job.

2. Creating customer work orders.

3. Signing off on customer work orders as correct.

4. Closing out customer work orders.

5. Entering customer work orders into Excel Audit report.

6. Verifying and entering postage and cartage for customer work orders.

7. Resolves product or service problems by clarifying the customer concerns; investigating to determine the cause of the issue; explaining the best solution; expediting correction; following up to ensure resolution.

8. Maintains financial accounts by processing customer adjustments.

9. Prepares service reports by collecting and analyzing customer information.

10. Contributes to team effort by accomplishing related results as needed.

11. Accomplishes department and organization mission by completing related results as needed.

12. Updates account managers by consolidating, analyzing, and forwarding daily action summaries.

13. Provides samples to customer; arranging shipment or delivery; notifying customer, following up for approval.

Full Time Monday-Friday, potential for rotating ½ day Saturdays

Feel free to visit our website: www.digitaldc.biz

*Experience with Excel required. Experience with QuickBooks is a plus.

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Holiday Time
• Simple self-directed IRA with 3% company match
• Year End Bonus based on profitability