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Empire Cooler Service Inc
Chicago, IL | Full Time
$53k-67k (estimate)
3 Weeks Ago
Order Entry Specialist
$53k-67k (estimate)
Full Time | Wholesale 3 Weeks Ago
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Empire Cooler Service Inc is Hiring an Order Entry Specialist Near Chicago, IL

Empire Cooler Service has been the leading supplier of refrigeration and ice making equipment in the Chicago area since 1932. We lease and service equipment to the restaurants, hotels, hospitals, schools, warehouse, corporate office and more throughout the continental United States. We are a “white-glove service company” whose goal is to anticipate and exceed our customer's needs in this ever-changing hospitality market.We are looking to add an Order Entry Specialist to our growing Sales team!The Order Entry Specialist is responsible for supporting their designated Territory Sales Representatives by processing sales/leases and following up on customer requests as well as passing through complete/qualified information to the Order Fulfillment and Installations teams.
Duties Will Include
  • Validate lease/sales documentation is complete and policy compliant
  • Accurately enter lease/sales data into appropriate system in timely matter
  • Create accurate installation work orders and material orders based on sales submission
  • Manage incoming calls from customer accounts with questions or sales requests
  • Understand customer needs and requirements
  • Work with the Installation Supervisor on needed documentation/photos to ensure timely delivery/installation of equipment
  • Enter preventative maintenance schedules for installed equipment in adherence to manufacturer’s specifications
  • Keep records of customer interactions in Salesforce or KloudGin, when applicable
  • Provide administrative support to assigned Sales Reps
  • Coordinate with other departments to streamlines process and ensure customer satisfaction
  • Maintain trusting relationships with customers and colleagues
  • Development of product/industry knowledge
Skills And Qualifications
  • 2-5 years progressive experience in an Order Entry, Data Entry or Sales Support role.
  • Attention to detail, precision, and organization
  • Strong phone contact handling skills and active listening
  • Excellent communication and customer orientations skills to adapt/respond to different situations and personalities
  • Ability to manage multiple priorities and meet deadlines
  • Ability to understand and follow dynamic processes
  • Regular and reliable attendance
  • Familiarity with MS Office and Salesforce CRM required
We are looking for people who want to grow within the company—people with a good work ethic that want to advance and increase their earnings by assuming increasing responsibilities.
We’re interested in passionate people with fresh ideas from different backgrounds.
We are looking for people who want to grow within the company. People with a good work ethic that want to advance and increase their earnings by assuming increasing responsibilities.BenefitsEmpire Cooler is an 89-year-old company with deep core values grounded in Integrity, Ethics, Superior Customer Service, and Safety. Our continued growth provides solid advancement opportunities for our employees looking for new career paths or responsibilities and we provide the training to help achieve that.Following 30 Days Of Employment
  • Medical / Dental / Vision coverage
  • Flexible Spending Account
  • Vacation, Floating Holidays and Sick Days (PTO)
  • 401k
Following 90 Days Of Employment
  • Company-paid Term Life Insurance / AD&D / Short-Term Disability
  • Voluntary Term Insurance
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$53k-67k (estimate)

POST DATE

06/03/2024

EXPIRATION DATE

07/20/2024

WEBSITE

empirecooler.com

HEADQUARTERS

CHICAGO, IL

SIZE

25 - 50

FOUNDED

1932

CEO

RICHARD O KLASKIN

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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About Empire Cooler Service Inc

When ice is critical for the smooth running of your business, choose the most trusted name in the industry for more than nine decades. Now Leasing in South East Wisconsin, North West Indiana, South West Michigan, and South West Florida. Empire Cooler is recognized as the leader in ice-making and refrigeration leasing and maintenance programs. Our customer relationships are built on honesty, integrity, and our responsive whatever it takes approach. For nine decades, Empire Cooler has established a reputation for excellence and a highly successful track record with our customers. Whether youre a ... small convenience store or a large restaurant chain, or youre a school district, hospital, or industrial commissary, Empire Cooler is ready to help. You can depend on us to provide the reliable, ice-making solutions you need and help your day-to-day business run smoothly. Ice Machine and Refrigeration Leasing Programs are now available nationally! We specialize in commercial ice machine and refrigeration repair. Top-of-the-line commercial machines from Manitowoc, Follett, Scotsman, True, Hoshizaki, and more... More
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The job skills required for Order Entry Specialist include Customer Service, Data Entry, Attention to Detail, Salesforce, Installation, Administrative Support, etc. Having related job skills and expertise will give you an advantage when applying to be an Order Entry Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Order Entry Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Order Entry Specialist positions, which can be used as a reference in future career path planning. As an Order Entry Specialist, it can be promoted into senior positions as an Order Fulfillment Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Order Entry Specialist. You can explore the career advancement for an Order Entry Specialist below and select your interested title to get hiring information.

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If you are interested in becoming an Order Entry Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Order Entry Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Order Entry Specialist job description and responsibilities

Order Entry Specialist perform immediate corrections on Sales order as indicated in matrix of tasks Check and extracts customer-specific information from business systems.

04/09/2022: Waco, TX

The Order Entry Specialist ensures the prompt and complete processing of orders received from both clients and Gemini Sales staff.

02/07/2022: Charleston, SC

They are responsible for accurately entering customer Purchase Orders (POs).

02/23/2022: Parkersburg, WV

The specialist is responsible to ensure timely and accurate processing of all service related order.

02/14/2022: Toledo, OH

The order specialist will ensure the accuracy of data that is entered into the business system.

02/28/2022: Madison, WI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Order Entry Specialist jobs

Even though some Order Entry Specialists have a college degree, it's possible to become one with only a high school degree or GED.

03/17/2022: Gary, IN

In fact, many Order Entry Specialist jobs require experience in a role such as Customer Service Representative.

02/14/2022: Los Angeles, CA

Hands-on experience and knowledge of customer needs will help you not only to build strong customer relationships but also to identify new business opportunities.

03/01/2022: Green Bay, WI

Data entry specialists should also have experience with data entry technologies and automation tools.

03/17/2022: Melbourne, FL

For example, skills like Purchasing, Purchase Orders and Order Processing are possible skills.

02/23/2022: Florence, SC

Step 3: View the best colleges and universities for Order Entry Specialist.

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