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Customer Success Manager
Location: Nashville
Company: EVA
Salary: $50,000 base with $25,000 in additional performance compensation ($75K Salary Target)
About EVA:
EVA is a dynamic and innovative technology company in the entertainment industry. We specialize in connecting clients with entertainers and ensuring seamless booking through our advanced platform. As we continue to grow, we are looking for a motivated Customer Success Manager to join our team and help us expand our client relationships and business opportunities.
Position Overview:
The Customer Success Manager (CSM) will be responsible for nurturing and expanding our existing client accounts. This role combines customer success with inside sales, focusing on account growth and ensuring client satisfaction. The CSM will work closely with various departments within the company to provide an exceptional experience for our clients, driving expansion and business growth.
Key Responsibilities:
Account Management & Expansion:
Client Success & Satisfaction:
Operational Support:
Sales & Reporting:
Qualifications:
Compensation and Benefits:
Application Process:
To apply, please submit your resume and a cover letter detailing your relevant experience and explaining why you would be a great fit for EVA. We look forward to hearing from you!
Full Time
$99k-138k (estimate)
06/13/2024
07/11/2024
eva.ua
NORA, IN
100 - 200
2002
JAMES RUSH
<$5M
The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.