The Assistant Property Manager reports to the Property Manager and/or Corporate Management and supports the operations and financial performance of an assigned apartment community. Primary responsibilities include collecting rent, including collections of delinquent accounts; posting income and deposits; inspecting property landscape and apartment units; customer service with current and prospective residents; leasing apartments; office management and support.

Duties and Responsibilities

· Supports, coordinates and facilitates leasing, resident retention, concessions and customer service activities. Maintains resident files. May provide direction and guidance to office team. Provides leadership and guidance in the absence of the property manager.

· Collects rent, processes all applicable deposits, and other fees collected.

· Contacts delinquent residents and communicates late notices and eviction notices. Adheres to company policies and procedures if rent is not received within a specified period of time.

· Distributes renewal notices to current residents.

· Performs leasing of units, including generating traffic and responding to telephone and Internet inquiries. Interacts with prospective residents by providing tours, qualifying prospects, and closing sales by obtaining rental applications and deposits.

· Assists with the resolution of resident issues and complaints. May coordinate and attend social and other community events for residents.

· May inspect recently vacated units to assess needed repairs and replacement. Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and to ensure quality property aesthetics.

· Perform other related duties as assigned to meet the needs of the business.

Knowledge, Skills, and Abilities

· Knowledge of general bookkeeping and accounting practices

· Knowledge of property management business procedures

· Customer service skills and conflict resolutions skills to overcome objections and resolve issues

· Organizational skills to maintain records and schedules

· Knowledge of apartment management laws and regulations at the federal, state, and local levels

· Sales knowledge, skills and abilities to sell products and services to new and existing customers

· Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards

· Skill and ability to clearly and concisely communicate verbally and in writing

· Critical thinking and problem-solving skills

· Microsoft Office applications (Word, Excel, Outlook and PowerPoint).

· Ability to maintain confidentiality and maintain appropriate discretion

If you are a dynamic individual with strong leadership abilities and a passion for delivering exceptional customer service, we encourage you to apply for the Assistant Manager position. We offer competitive compensation, opportunities for career advancement, and a supportive work environment. Join our team today!

Job Type: Full-time

Pay: $17.50 - $19.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Birmingham, AL: Relocate before starting work (Required)

Work Location: In person