Other Job Duties

• Attend weekly management meetings
• Give clear and direct feedback to staff in accordance with GGET feedback training guidelines, both in real time and during structured feedback settings
• Execute all duties of either FOH or BOH at the highest level measured by the GGET training program. Execute all duties of the other discipline at a level of baseline functionality. (i.e. is an A barista and a competent cook or vice-versa)
• Address common facilities maintenance issues autonomously and escalates any unique or special issues appropriately
• Organize shop-specific events and programming
• Works with team to maintain inventory to ensure availability of all our offerings and products
• Find inventive ways to increase revenue

Required Skills, Knowledge, and Abilities

• Demonstrate a complete understanding of G&B/Go Get Em Tiger values and standards, including the 10 Principles of Service, as outlined in the company training documents
• Foster an inspiring, team-first atmosphere for all employees (FOH and BOH), ensuring that they are all working in service of the same goal: delivering great products with exceptional hospitality
• Effectively delegates tasks, involving senior team members in the inner workings of shop operations and management
• Hold the team accountable to meeting the high standard of GGET team performance
• Build long-term customer loyalty
• Create and perpetually improves systems that are universally applicable in the store and can be implemented with ease
• Maintains a safe environment for all employees and customers
• Must posses a food safety manager certification or be willing to attain one within the first 30 days of employment
• Availability for both weekend days and overall schedule availability
• Must be able to provide reliable transportation to/from work and for work-related errands
• Must be proficient with Email, Google Drive, Slack and Microsoft Office

Experiential Qualifications

• Minimum of two years of proven management success in a high-volume and/or quality driven food service environment is a must
• Previous work experience in a high-volume specialty coffee setting is a plus
• Experience managing diverse teams
• Experience with P&L statements

Physical Requirements, with or without a reasonable accommodation

• Ability to move about the cafe space frequently throughout shift
• Ability to operate job related tools, such as espresso machines and coffee brewers
• Ability to communicate effectively with coworkers and customers
• Ability to frequently move prep items in bins weighing up to 40lbs
• Exposure to kitchen environment with hot surfaces

Some Reasons You Might Like Working Here

• We offer competitive salaries and (for this position) structured incentive compensation
• We offer company-sponsored medical benefits through Kaiser Permanente for both yourself and your dependents
• Additional vision and dental benefits
• We offer a 401k plan with company matching funds
• Free drinks, one free bag of coffee per week, and discounts on all food and merch
• We are a growing company rooted in the LA area
• We have a proven track record of promoting from within
• We are a team full of passionate people who love what we do

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.