Do you love working with people and have a passion for delivering great service? We are looking for a full-time optometric technician/receptionist candidate to join our fun and tight-knit team! We are a small but well-established private practice of Optometry on Grand Avenue and have been open since the 80's. We serve the diverse population of Oakland and Piedmont and pride ourselves on our excellent patient care and upscale, unique eyewear. Previous experience in optometry is preferred, but we are happy to train the right candidate! Our candidate must be a "people person", critical thinker, and pay close attention to detail. If this is you, we'd love to meet you!

Ideal schedule is 4-5 days per week or 32-40 hours/week with some Saturdays. Office hours are Monday-Friday 9am-5:30pm and Saturdays 9am-4pm.

Some responsibilities include:

• Greet and check patients in and out; be the friendly face of the practice!
• Read insurance authorizations accurately and calculate the correct co-payments/fees to patients
• Answer the phone, respond to emails and texts in a professional and timely manner
• Schedule appointments and manage patient flow
• Create invoices for services and materials
• Multi-task and stay organized in a fast-paced environment
• Maintain cleanliness and organization, some light housekeeping duties
• Be flexible to be cross trained to aid Opticians and Optometrist in pre-testing, checking in glasses, and other clerical tasks
• Communicate effectively to both patients and fellow team members

Preferred qualifications:

-OfficeMate or other Electronic Health Record (EHR) system knowledge
- Familiarity with optical instruments
- Ability to provide exceptional customer service and patient care
- Front desk experience, including appointment scheduling and insurance verification
- Familiarity with medical coding and billing practices, including knowledge of HIPAA regulations

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person