Hill Country Dental Center is looking for an Insurance Coordinator to join our established team. In this role, you will focus on insurance coordination and standard office duties. We place great emphasis on teamwork and promote collaborative efforts within our team. The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our quealifications below, we want to hear from you!

Benefits

• Competitive compensation package
• Medical, dental, vision, and life insurance
• PTO and paid holidays
• 401(k) options
• Monday through Friday work schedule

Responsibilities

• Correspond with insurance companies to resolve payment delays, requests for additional information, or to discuss denied treatment coverage
• Monitor and follow-up on outstanding claims
• Assist with submitting claims by providing information requested by insurance companies such as x-rays, charting, narratives, and other documentation for processing the claim when applicable
• Handle all inquiries concerning insurance daily
• Document basic insurance information in the patients file for quick reference
• Provide the appointment coordinator with patient names and amounts due, so effective collection over the counter can take place during the day
• Identify patients in the daily schedule who are a financial concern, note payment problems on the patients chart, and arranges a conference with them either before or at the time of the appointment

Qualifications

• Minimum of 2 years of prior dental insurance coordination experience
• Bilingual in Spanish is highly preferred to allow us to communicate with our whole community
• Knowledge of Eaglesoft software is a plus

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