KIT Custom HomeBuilders has an immediate opening for a full-time Service Coordinator. This is a non-exempt position that works Monday-Friday from 8:00 a.m. to 5:00 p.m. plus any necessary overtime. Wage starts from $19.00 to $21.00/hr., DOE, plus quarterly profit-sharing bonus after 90 days.

For over 70 years, KIT Custom HomeBuilders has been perfecting the art of building quality, affordable, and customizable manufactured homes in Idaho. Over the years, we have helped thousands of families fulfill their dreams of owning a new custom home. As a locally owned and operated company based in Caldwell, Idaho, we have always aimed to provide our customers with personalized service, plentiful options, and a superior level of quality. As an employee of KIT, you will be responsible for building homes where individuals will raise families and create lifelong memories.

We are looking for people to join our team that align with our strong culture, safety philosophy, and company values. High performers are recognized and compensated regularly with above industry increases. KIT Home Builders has numerous opportunities to supervisory positions for employees looking for upward movement.

Doughnuts are provided every Monday for the weekly meeting with free lunch Friday for all employees all summer. KIT offers health, dental, and vision insurance 60 days after the first of the month from start date. The KIT compensation package also includes vacation pay, 401k retirement, and an employee home purchase discount program.

Primary Duties::
The Service Representative is responsible for resolving client issues while maintaining the company’s positive image and reputation. Also completes service and parts orders as well as monthly invoicing and reports. The successful candidate will be results-oriented and committed to providing the best possible service to their customers. Must have a strong background in communication, customer service, organizational skills, problem solving, and attention to detail.

Requirements::

• Prefer a minimum of two years of customer service experience.

• Excellent interpersonal skills. Must maintain a professional, friendly and outgoing demeanor with customers and clients.

• Strong problem-solving and organizational skills as well as excellent time management skills. Must be able to multi-task effectively.

• Ability to effectively collaborate with clients to understand their needs and translate into action items.

• Must work well within a team environment.

• Able to be on the phone interacting with clients for a substantial portion of the workday.

• Extensive experience with Excel and Outlook is required.

• Experience in construction coordination & management or related field preferred

KIT Home Builders provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person