Employment Case Aide

PURPOSE/SCOPE OF RESPONSIBILITY

To support program and client needs in the Refugee Social Services and Matching Grant programs.

ESSENTIAL DUTIES, RESPONSIBILITIES, & COMPETENCIES

1. Completes administrative tasks with clients while fostering independence and education. These tasks may include completing opening bank accounts, obtaining identification or immigration related documents, applying for public benefits or housing programs.

2. Assists with job placement and continues to monitor job retention.

3. Maintains client-related documentation standards by preparing and completing in a timely manner all required records and reports for all assigned clients.

4. Classroom instruction: develops and leads employment and financial literacy-related classroom activities, workshops.

5. Assists clients with resume preparation, cover letters, portfolios, interviews.

6. Works closely with clients, staff, and community partners on barrier removal (problems preventing the clients from obtaining and retaining employment), one-on-one and/or in group settings.

7. Involved in creating various relevant program materials.

8. Maintains safe and clean working environment by complying with health and safety guidelines.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum of high school diploma, some college, ability to communicate verbally and written in English, to follow directions, and to be organized and meet deadlines.

REQUIRED LANGUAGE SKILLS

Ability to express oneself in an articulate and effective manner both verbally and in written communication.

Comfort communicating with individuals for whom English is their second language. Multilingual ability preferred.

REQUIRED REASONING ABILITY

Ability to deal with abstract as well as concrete concepts, problematic people and situations.

Ability to define problems, collect data, establish facts and draw valid conclusions.