Who We Are

At Koz Communities, we're not just about building properties; we're about creating vibrant, thriving spaces where people love to live. We're known for our innovative approach to urban living, and we're looking for a Community Manager who shares our passion for creating a positive impact in our neighborhoods.

What You'll Do

As a Community Manager at Koz Properties, you'll be responsible for the office management, community administration and leasing operations. This role calls for strategic oversight of leasing, marketing and resident relations , with the goal of achieving and maintaining high occupancy rates through diligent planning and engaging in tenant interactions.

Key Responsibilities:

Strategic Leasing and Administrative Management:

• Sole management of office operations, including all community administration and leasing activities.
• Conducting lease file audits to ensure adherence to policies and procedures.
• Handling resident issues to ensure satisfaction and managing rent collection and delinquency.
• Developing resident retention programs, coordinating events, and leading new resident leasing and move-ins.
• Providing property administrative support and focusing on areas requiring additional support.

Marketing and Growth Management:

• Crafting and implementing marketing campaigns to attract new tenants.
• Monitoring leasing/renewal progress and supervising related events.
• Keeping up-to-date with market trends and competitor analysis.
• Applying proven sales and marketing strategies to meet and exceed occupancy targets.

Facilities and Maintenance Oversight:

• Ensuring excellent customer service and overseeing the responsiveness of maintenance staff.
• Maintaining property appearance and conducting regular inspections.

Education/Experience:

• Minimum High School diploma or equivalent; Bachelor’s degree or 5 years of property management experience preferred.
• Proficiency in on-site software and basic computer literacy.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements:

• General physical activity including standing, handling, reaching, and occasional lifting of up to 25 pounds.

Professional Development:

• This role offers the opportunity to refine your managerial skills and grow with the company.
• You will be entrusted with significant responsibility, setting the stage for career advancement.

Additional Notes:

• The job description is a guide and may evolve. Flexibility and readiness to take on additional tasks as needed are expected.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Property management: 5 years (Required)
• Customer service: 5 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Tacoma, WA 98405: Relocate before starting work (Required)

Work Location: In person