Job Summary:

Mindful Movers, a residential moving company based in Nashville, TN is looking for a motivated and personable Support Specialist to join our team. The ideal candidate will be responsible for providing exceptional support to customers, resolving inquiries, and ensuring customer satisfaction. This role requires excellent communication skills and the ability to work effectively in a fast-paced environment. Equipped with a CAN-DO attitude, the support specialist is the face of the company who has a strong desire to make the most stressful time (moving!) the simplest time there is. Here with us, we offer quarterly reviews for raises and growth opportunities within one month of employment, apply now to learn more!

Responsibilities:

- Communicate with customers via phone, email, and chat to provide assistance and resolve issues promptly
- Perform data entry tasks accurately and efficiently
- Conduct outbound calling campaigns to follow up on customer inquiries and job details
- Demonstrate phone etiquette while interacting with customers
- Analyze customer needs and recommend appropriate solutions

- Marketing to related business

Experience:

- Proven experience in customer support or a related role
- Ability to multitask and prioritize tasks effectively
- Excellent phone etiquette and communication skills
- Experience with data entry and analyzing customer information
- Multilingual capabilities are a plus

This position offers competitive compensation, opportunities for professional growth and full time hours, in addition to a dynamic work environment where your contributions make a difference. If you are a motivated individual with a passion for customer service, we encourage you to apply for this exciting opportunity as a Support Specialist.

Job Hours: 1

This is a Part - Time position at 15-25hrs/wk

Mondays and Thursday 8am-5pm

Tuesday and Thursday 8am -5pm

2 On Call weekends/month

Job Type: Part-time

Pay: From $17.00 per hour

Expected hours: 15 – 25 per week

Benefits:

• On-the-job training

Experience level:

• 1 year

Shift:

• 8 hour shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• Call center
• In-person
• Office

Ability to Commute:

• Nashville, TN 37206 (Preferred)

Work Location: In person