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Job Overview: We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Responsibilities: - Install, diagnose, repair, maintain, and upgrade hardware and software as needed - Troubleshoot software, hardware, and network issues - Set up and configure new laptops, desktops, and mobile devices - Respond to IT support requests in a timely manner - Collaborate with team members to ensure efficient operation of the organization's IT systems - Maintain accurate records of IT inventory and assets Experience: - Proficiency in desktop support tasks including troubleshooting, installations, and upgrades. We are looking for candidates with 1 year of experience. This shift is from 4 pm - 12:00 am.
Job Types: Full-time, Contract
Pay: $19.00 - $21.00 per hour
Schedule:
Experience:
Work Location: In person
Full Time | Contractor
$49k-61k (estimate)
06/17/2023
10/17/2024
The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.