We are looking to hire a Bilingual Surgery Scheduling Coordinator, Full-Time (or Part-Time), Monday-Friday in a Pain Management and Orthopedic clinic in Downey, CA. This is an in-person position with 3-4 days in the clinic.

Great career for the right professional looking for a better work-life balance!

The Scheduling Coordinator is responsible for assisting the front desk, planning, organizing and coordinating daily operations to ensure quality patient care and streamlined access of service for all new patients. Responsibilities include providing administrative and clerical services, input into process improvement, coordinating with referral sources, and managing, obtaining and sharing medical records. Surgery Scheduling Coordinator also conveys a positive image of the clinic and exhibits values of respect, integrity, innovation, and compassion. *** COMPETITIVE PAY $18-$23(DOE) ***

MUST BE BILINGUAL (English-Spanish)

Medical Assistant Experience is a PLUS!

MUST BE available to start as soon as possible!

MUST HAVE Patient Scheduling experience in a Medical Office.

* Pain Management, Personal Injury, or Orthopedic experience is a HUGE PLUS *

Higher Pay with Higher Experience in the field of Pain Management, PI, Orthopedics, etc.

We are a very competitive company that is looking for an Experienced Bilingual Hardworking and Committed Individual who is eager to grow and prosper with a well known company long term. If these qualities apply to you, please apply today!

Qualified applicants will expect to receive a phone call shortly after applying and will be scheduled for an in person interview with the physician himself.

ESSENTIAL FUNCTIONS

• Plan, organize, direct and schedule patients’ internal appointments based upon orders.
• Schedule patient multiple appointments on the same day without conflicts between departments.
• Coordinator and track external referrals.
• Ability to multi task (answering phones, taking messages, transferring calls and managing other incoming calls).
• Ensure all authorizations are requested and obtained prior to scheduling appointment.
• Return calls, take messages, and reschedule canceled patients by moving appointments as necessary.
• Work directly with assigned physicians to coordinate scheduling and resolve any conflicts as needed.
• Coordinate obtaining and sending medical records requested in accordance with HIPAA standards.
• Monitor daily clinic schedules in accordance to scheduling protocols. Provide strong alliance and acts as a liaison with all medical staff (including physicians) and all other departments.
• Communicate to other staff and outside facilities in a courteous, professional, and helpful manner. Communicates in an accurately and clearly to share pertinent information that is concise in both written and verbal information.
• Display great customer service. Provide receptionist services such as greeting patients, answering phones and directing calls, forwarding calls, leaving voicemails and emails.
• Follow all HIPAA regulations as outlined in the HIPAA Policy and Procedure Manual.
• Maintain a high level of accuracy and confidentiality concerning financial and employee files.
• Be compliant with organizational policies and procedures and related departmental procedures.
• Connect, inform and advise all departments for any changes that will affect daily schedule.
• Maintain a calm environment (calm down upset patients, diffuse chaotic environment and identify a solution for prolonged patient wait time).
• Other duties as assigned by Supervisor.

Job Types: Full-time, Part-time

Pay: Up to $23.00 per hour

Benefits:

• Health insurance

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Orthopedics
• Pain Medicine
• Sports Medicine
• Surgery

Schedule:

• 8 hour shift

Application Question(s):

• Please tell us a bit more about yourself? Are you currently employed?

Education:

• High school or equivalent (Preferred)

Experience:

• Medical terminology: 1 year (Preferred)
• Medical scheduling: 1 year (Preferred)
• Medical Assistant: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person