Santa Rosa Pediatric Dentistry is seeking a full-time Dental Receptionist, Dental Treatment Coordinator or Dental Practice Administrator to perform and oversee the daily front office operations of our dental practice.

Job Overview:

Santa Rosa Pediatric Dentistry is a pediatric dental office. We care for children from infancy until adulthood. Our mission is to provide exceptional dental care for children in a caring environment. We believe in individualized care, tailored specifically to each child's needs. Our goal is to provide fun and education visits to all of our patients.

Our front office team arrives to the office at 8:05 AM and we are usually out of the office before 5:00 PM. The office is open Monday through Thursday and some select Fridays throughout the month.

Our office uses Open Dental as our Practice Management System.

Requirements:

- A positive attitude and friendly demeanor

- EXCELLENT customer service skills

- The ability to problem solve and work independently

- Motivated to help our patients and their parents with all aspects of their visits

- At least of 1 year of dental receptionist or front desk experience

- At least 1 year of dental insurance experience (verification and understanding benefits)

- At least 1 year of dental billing and dental claims experience

- Dependable

- Honest

- Willingness to learn and improve

- Willingness to learn and take on administrative tasks

- Willingness to contribute to and help maintain a positive office culture

Initial Responsibilities:

- Some responsibilities include but are not limited to:

- Greet, check in and check out patients, answer phone calls, schedule appointments, update patient health history, obtain appropriate consents, verify insurance benefits, bill insurances, discuss finances, create dental treatment plans, discuss dental treatment plans and dental treatment options.

- Responsibilities and compensation will increase over time for the right candidate who is willing to learn. Advanced responsibilities for the right candidate include: entering insurance payments into Open Dental, managing the accounts receivable, managing and collecting on outstanding claims, sending secondary insurance claims, and overseeing and managing the dental team.

Hourly wage offered is based on experience and current skills

Hourly wage has the potential to increase over time as more skills are learned and performed proficiently

• Please inquire if interested in learning more about our benefits package.

Job Type: Full-time

Pay: $28.00 - $34.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• No nights
• No weekends

Experience:

• Dental receptionist: 1 year (Required)

Ability to Commute:

• Santa Rosa, CA 95405 (Required)

Ability to Relocate:

• Santa Rosa, CA 95405: Relocate before starting work (Required)

Work Location: In person