Position Description

Position Title: Driver

Department: Food Services

FLSA: Regular Full Time 40 hours/Hourly/Non-Exempt/Full Benefits

Wage: $25

Samaritan House's Driver is responsible for the agency's transportation needs, picks ups and drop offs of food, in kind donations and any other items requiring use of the Agency's fleet. This position is very physical in nature and requires regular lifting, carrying, pushing and pulling of collected items (boxes and pallets), loading and unloading of donated inventory in a fast paced work environment, including but not limited to collection and transport of food and supplies, collection of programmatic donations from various community partners, accepting and delivering donations of food and supplies, storage, stocking and inventory. This position will collaborate closely with the Transportation Coordinator to transport agency inventory or other items for agency events and programs held throughout the year. During the holiday program (Oct to Dec) this position will collaborate with the Transportation Coordinator, the Executive Assistant and Volunteer Department team members to coordinate, schedule and perform pickups and deliveries of Holiday donations and barrels. Safety is paramount in this role at all levels. Using mobile devices while driving is prohibited unless hands free tools are available. Candidate must possess an excellent driving record and insurance with no incidents of DUI. Position requires excellent customer services delivery when interacting with our donors, internal and external partners. Bilingual proficiency in English and Spanish is very helpful.

Job Qualifications

Please note our preferred and in some cases required qualifications for this position:

Preferred Education, Licenses and certifications to be presented at time of hire–

• High School Diploma or GED
• Valid current California driver license- REQUIRED
• Clean Department of Motor Vehicles Driving record- REQUIRED

Required Skills and Experience- Minimum 2 years of experience in the following:

• Driving Box Trucks – sizes 10’, 16’ and 18’ trucks.
• Driving Safety Protocols
• Loading and Unloading Safety Protocols
• Experience using truck loading and unloading devices including but not limited to hand dollies, hydraulic pallet dollies, hydraulic lifts, hydraulic truck tailgate lifts.

Other Skills and Expertise -

• Bilingual and Bicultural English and Spanish is desired but not required.
• Excellent Customer Service skills
• Excellent physical ability to load and unload trucks with or without use of devices- Ability to lift up to 75 pounds regularly.
• Excellent written and verbal communication skills.
• Excellent interpersonal and relationship building skills. Must be able to work independently and collaboratively within teams. Excellent customer service skills.
• Excellent Computer Proficiency: Experience with Microsoft Office Suite. Ability to quickly learn computer programs and applications. Knowledgeable with use of telecommunication applications as assigned- zoom, skype, FB Messenger etc.
• High level of ethics, integrity, compassion and transparency in all interactions and conducting of business.
• Demonstrated ability to exercise appropriate and sound judgment with tact and diplomacy both under normal and stressful situations.
• Excellent analytical skills, strong organizational, and time management skills, strong and effective multitasking skills. Accuracy and attention to detail is important as well as flexibility to meet the evolving needs of the department in a fast paced work environment.
• Excellent ability to deliver solutions based approach to problem solving in a timely manner. Creative thinker with high energy, initiative and enthusiasm.
• Positive and resilient attitude with ability to maintain grace under pressure. Contribute to a collegial and friendly working environment. Ability to function as a team player who promotes the concepts of collaborate work in all areas with a sense of humor and a cooperative spirit.
• Strong ability to maintain confidentiality and maintain appropriate professional boundaries with all constituents.
• Ability to meet deadlines and complete all work in a timely manner.
• Ability to follow Agency Policies and organize required activities according to Samaritan House policies, procedures and best practices which include any related driving and safety regulations, federal, state, or local agency requirement.
• Ability to work flexible schedules, including evenings, holidays and/or weekends as needed.
• Ability to independently travel to agency locations as needed- must have dependable transportation with insurance, and a clean driving record.

Work Environment and Back Ground Check

References and back ground checks will be conducted by Samaritan House prior to employment. You must have the physical, visual and auditory ability to perform the essential functions of the job, ensure a safe/secure work environment and respond to any emergencies with or without reasonable accommodations. Regular and repeated use of motor coordination and hand motions for filing, computer data entry and writing. Candidate should have the physical ability to regularly lift and/or move items (approximately 75 lbs.). Regular sitting, walking, carrying, reaching, speaking, listening for extended periods of time. Work environment can be high stress, very physical and fast paced. Candidate must be able to easily access all parts of the box truck safely and without difficulty. This position will require use of company mobile devices under normal conditions: laptop and cell phone.

Essential Functions of the Position

A. Driving- Pickups, Drop Offs, Delivery

· Operate agency vehicles (box trucks and vans). Drive, transport and deliver agency inventory and equipment including but not limited to food, donations or other assigned items as scheduled to and from various locations in the San Francisco Bay Area and Samaritan House facilities.

· Operate Vehicles and Drive in compliance with all CA driving laws

B. Transportation Coordinator Support

· Coordinate, collect, load and unload program donations as scheduled

· Assist Transportation Coordinator with Holiday Programs- Work with Executive Assistant and Volunteer dept for coordination of holiday program pickups or other special events.

· Assist Transportation Coordinator with intra agency deliveries and pick ups

· Maintain efficient and well time managed schedule for delivery and pickups.

· Ensure maximum efficiency of time.

· Ensure efficient communications- Check emails, phones etc. Ensure appropriate communications with Agency and destinations to ensure timely operations

C. Loading, unloading, storage

· Physically load and unload all inventory/donations/food to and from the vehicles for delivery

· Ensure appropriate and timely storage of perishables, food supplies, donations or other inventory. Place/Store in appropriate locations including but not limited to pantry area, freezer or refrigerator.

· Storage of Holiday program or Agency Drives inventory in appropriate location

D. Safety and vehicle maintenance

· Ensure all vehicles are safe and operational prior to operating.

· Ensure vehicles are mechanically maintained and fully functioning. Immediately report mechanical issues to Facilities Manager. Proactive notification is needed with mechanical issues.

· Perform minor repairs as directed by Facilities Manager, Transportation Coordinator or COO.

· Clean vehicles regularly to ensure they are professional in appearance to the public

· Ensure all vehicles are locked and secured.

· Ensure the gate is locked and secure at the end of the last work shift.

· If working with a volunteer driver assistant ensure volunteer is following appropriate safety and hygienic practices at all times.

E. OTHER DUTIES AND RESPONSIBILITIES

· Support Facilities and Food Services Operations as directed.

· Ensure excellent client service at all levels. Demonstrate a caring and helpful attitude when interacting with clients, vendors, volunteers and fellow employees.

· Position will operate within all applicable federal, state and local laws and ordinances, and any and all other policies adopted by Samaritan House.

· Support, assist and attend general Agency events, activities and functions.

· Report all incidents, vehicular accidents or on the job injuries immediately or within 24 hours whichever is sooner. Complete necessary incident report forms.

· All work/business to be performed with appropriate professional boundaries, excellent ethics/integrity and in good faith.

· Flexible work schedule, early mornings, days, evenings, weekends and holidays may needed.

· Attend any assigned trainings or meetings. Represent Samaritan House professionally and successfully to any external contacts/constituents.

· Perform other duties as directed.