The Opportunity

The Franchise Business Consultant is responsible for driving regional operations initiatives and achieving results to impact the long-term success for Franchise Partners.

Essential Functions

• Achieves financial and operational results through effective oversight of regional operations programs and initiatives.
• Completes targeted number of restaurant/Franchise Partner visits and provides exemplary business consulting services to Franchise Partners to drive their success.
• Works as needed with cross-functional teams such as R&D, marketing, purchasing, training retail technology and others to launch and achieve targeted results for operations programs and initiatives.
• Takes the lead on all new restaurant openings in your territory. Facilitates restaurant management orientation and presents information about Brand history, emphasizing corporate expectations and adherence to operational excellence policies and procedures.
• Work with Franchise Partners to create action plans and coordinate reporting of related KPIs to influence performance management.
• Teaches and enforces operational restaurant procedures and policies and compliance with the Operations Manual and operational survey.
• Builds leaders; provides continuous leadership to his/her Franchise Partners related to leadership and successful operations management.
• Launches new operational programs, food products/other promotional items associated with the annual marketing calendar, equipment and/or technology inside applicable region
• Represents company operations as needed on various operations, R&D, training, information technology, purchasing or other functional committee as needed.
• Assist on-site trainers with new restaurant openings for new franchisees in your territory.

Work Experience

• 5 - 7 years of restaurant/franchise operations experience.
• Quick service, multi-unit franchise operations, and/or hospitality industry experience.

Skills & Abilities

• Strong ability to build relationships, effectively communicate and positively influence Franchisees and other key constituents.
• Strong financial acumen, analysis/problem solving, negotiating, and influencing skills.
• Demonstrated and successful ability to lead, motivate, hold accountable, develop, direct and achieve target results for Franchise Partners.
• Demonstrated track record for flexibility and urgency in prioritizing and organizing projects.

Possesses a high degree of drive with a proven track record of achieving results.

• Excellent communication (written and oral), organization and problem-solving skills.
• Proficiency in Microsoft computer skills, i.e. Word, PowerPoint, Excel, Outlook

Travel Requirement

Up to 75%

It is the policy of Smalls Sliders to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.