We are looking for an experienced hvac/refrigeration dispatcher -Must have experience in the HVAC repair / refrigeration repair office field. You will be working out of our office in Manassas VA. We are a fast paced/fast growing company. We will be interviewing and hiring this week! SHIFT IS MONDAY-FRIDAY -MUST WORK ON CALL 1 A MONTH.

• General coordination of our Service Department's schedule and scheduling/dispatching our technicians.
• Use of our service software
• Parts ordering.
• Customer follow-up for repairs and replacements.
• Organizing office and managing daily time sheets
• Maintaining and strengthening relationships with our repeat customers.

Qualifications and Skills

• Prior HVAC/Refrigeration repair industry experience required (either in office, field, or both).
• Strong computer skills (digital scheduling, dispatching, invoicing).
• Strong language and writing skills for thorough e-mails and correspondence.
• Strong customer service skills and ability to deal with high-pressure situations.
• Ability to stay on-task and to go above and beyond without constant supervision. Self-starter.
• Strong people skills and ability to connect with customer base.

Benefits

• Paid holidays.
• Paid vacation available after grace period
• Performance bonuses
• Company paid life insurance
• Health benefits- UNITED HEALTH CARE/VISION HEALTH AND DENTAL

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Dispatching: 3 years (Required)

Work Location: In person