KMG Hotels is seeking a Front Desk Agent/Relief Night Auditor to join our team at the Residence Inn located in Chesterfield, MO.

Principal Responsibilities:

• Maintain accurate accounts of cash and credit transactions.
• Handle confidential information, including guest records, with a high degree of integrity.
• Address guest complaints, issues, and/or requests in a friendly and professional manner, taking the initiative to resolve all issues and ensuring that all matters are resolved or escalated to the appropriate representative.
• Provide reports to management about asset utilization and audit results.
• Manage daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report.
• Any and all other work as required to complete the primary purpose of the position.
• Professionally greets, registers, obtains pertinent information and establishes credit prior to assigning rooms to guests.
• Identifies the needs of each guest and provides relevant information regarding the hotel services and amenities. Responds to all guest requests in a timely manner.
• Problem Solving- Identifies and resolves problems in a timely manner. Develops alternative solutions, uses reason at all times. Manages difficult or emotional customer situations.

About KMG Hotels:

Koshiya Management Group Hotels KMG HOTELS was founded in 2000 in New York State Laws. KMG HOTELS is owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice President & Chief Operating Officer of the company .Today, KMG owns and operates eighteen hotels, representing various franchises like Marriott, Hilton, Starwood, Inter Continental Hotels Group & Choice Hotels International. Several other properties are under development, with more projects scheduled in the near future. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the “right way” takes precedence over doing it the “easy way.” We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 500 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders—namely our guests, associates and owners.

KMG Hotels
7 days ago
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Job Type: Full-time

Pay: $16.00 per hour

Schedule:

• Day shift
• Evening shift
• Night shift

Work setting:

• In-person

Work Location: In person