About Us:

We are a growing, multi-specialty clinic specializing in psychiatric and family practice care, with plans to expand into additional medical specialties. We are dedicated to providing exceptional patient care through innovative healthcare solutions and comprehensive treatment programs. We are seeking a dynamic and experienced Clinical Operations Manager to oversee our clinical operations and ensure the highest standards of service.

Job Summary:

The Clinical Operations Manager will be responsible for overseeing the day-to-day operations of our clinic, ensuring efficient processes, and maintaining compliance with healthcare regulations. This role requires a strategic thinker with excellent leadership skills, capable of managing a multidisciplinary team, including medical assistants, and coordinating with various stakeholders to achieve operational excellence and superior patient care.

Key Responsibilities:

• Leadership and Management:

-Lead and manage the clinical operations team, including medical assistants, providing direction, support, and development opportunities.
-Foster a collaborative and high-performance work environment.

• Clinic Operations Oversight:

-Oversee the daily operations of the clinic, ensuring efficient workflow and optimal patient care.
-Develop and manage operational budgets, ensuring cost-effective utilization of resources.
-Implement and monitor standard operating procedures (SOPs) to ensure consistency and quality of care.

• Quality and Compliance:

-Maintain up-to-date knowledge of healthcare regulations and ensure clinic compliance with all relevant laws and standards.
- Implement quality control measures and continuous improvement initiatives to enhance patient care and clinic operations.

• Coordination and Communication:

-Serve as the primary point of contact for clinical operations, liaising with healthcare providers, staff, patients, and external partners.
-Ensure effective communication and coordination among all clinic staff and departments.

• Patient Care Management:

-Oversee patient scheduling, flow, and satisfaction to ensure a positive patient experience.
-Address and resolve patient concerns and complaints promptly and professionally.

• Medical Assistant Supervision:

-Supervise and support medical assistants in their daily tasks, ensuring they provide high-quality patient care.
-Occasionally perform medical assistant tasks as required to support clinic operations.
-Facilitate training and professional development for medical assistants to enhance their skills and performance.

• Data Management and Reporting:

-Oversee the management of patient records and clinical data, ensuring data integrity and confidentiality.
-Prepare and present regular reports on clinic performance, patient outcomes, and operational metrics to senior management.

• Continuous Improvement:

-Identify areas for improvement within clinical operations and implement best practices to enhance efficiency and effectiveness.
-Stay abreast of industry trends and advancements to keep the clinic at the forefront of healthcare delivery

Qualifications:

• Education:

- Bachelor’s degree in healthcare administration, business administration, nursing, or a related field is preferred. An associate degree with substantial relevant experience will also be considered. A master’s degree or other advanced degree is a plus.

• Experience:

-Minimum of 2-3 years of experience in clinical operations or healthcare management, with a proven track record of managing clinic operations.
-Demonstrated experience in a leadership or managerial role.
-Experience working with and supervising medical assistants is preferred.

• Skills:

-Strong knowledge of healthcare regulations, clinic operations, and patient care processes.
-Excellent organizational and project management skills.
-Exceptional communication and interpersonal skills.
-Ability to lead and motivate a team.
-Proficiency in healthcare management software and Microsoft Office Suite.

• Benefits:

-Competitive salary upwards of $50,000 per year, based on experience.
-Comprehensive medical and dental insurance plans.
-15 days of paid time off annually.
-Opportunities for professional development and career growth.
-Supportive and collaborative work environment

Additional Information:

• Travel Requirements:

-Minimal travel may be required for meetings and professional development.

• Work Environment:

-Primarily office-based with potential for remote work arrangements.

Equal Opportunity Employer:
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance

Healthcare setting:

• Clinic

Schedule:

• Day shift
• Monday to Friday

Ability to Commute:

• Missouri City, TX 77459 (Required)

Work Location: In person