Description
Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the client care concierge and business development position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience as well as introducing the services of the company and following up with leads. If this posting sounds like a job you'll love, we highly encourage you to apply.
Compensation:

• $100,000 At Plan Earnings
• Bonus potential
• PTO and paid holidays
• Stipend benefits
• Growth Potential

Responsibilities
•Follow up with client and potential client communication
•Reach out to potential and emerging clients
•Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
•Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
•Find patterns in customer complaints and bring them to the team for improvement
•Interact with the sales lead to maintain and improve service and product knowledge
•Keep track of customer accounts and make updates with new account information as necessary
Qualifications
•Experience with phone sales, cold calling, telemarketing, and related fields is preferred
•Real estate knowledge and background are preferred
•High school graduate, G.E.D. recipient, or equivalent
•Must possess exemplary interpersonal skills, communication skills, and active listening skills
•Experience working in a customer-oriented atmosphere