Visiting Angels of Lake Norman is Hiring a Home Care Agency Week Day and Weekend On Call Scheduler Near Cornelius, NC
Job Description
Job Description
Benefits:
401(k)
Job description Visiting Angels Lake Norman Home Care Agency is looking for people to staff on call schedule. Perfect opportunity for someone looking for a flexible second job. On call schedule is for week days and weekends. Week Day shift starts at 5:00 pm until 9:00 am the next morning. Weekend shift starts 3:30pm on Friday and goes until 9am Monday morning. Pay is $175 per weekend and $250 for the week nights MUST HAVE SCHEDULING EXPERIENCE PRINCIPAL ACCOUNTABILITIES:
Answer telephone professionally and courteously.
Schedule caregiver team for hours of service on new clients and open hours/shifts on existing cases. Provide consistency in caregiver scheduling with clients.
Fill open shifts from emergency call outs of caregivers.
Maintain computer schedules and ensure timely data entry for clients and caregivers.
Enter and maintains client and caregiver information in the database.
Provide regular updates to the direct supervisor.
Maintain positive relationships with all clients and their families, prospective clients, caregivers, prospective employees, fellow team members and referral sources.
Maintain absolute confidentiality of all information pertaining to employees, clients and clients families.
Demonstrate dependability and reliability.
Maintain professionalism, provides support and encouragement to the caregiver team.
SPECIFIC JOB KNOWLEDGE, SKILLS AND PERSONAL ABILITIES REQUIRED:
Must have home care agency software experience.
High school diploma and two years of experience in an office setting, preferably in private duty homecare.
Demonstrate proficiency with Microsoft Office (Word, Excel and Outlook) applications, scheduling systems and other health care industry related software.
Ability to listen and communicate clearly, fluently and diplomatically orally and in writing.
Ability to remain flexible, resilient, calm and maintain a sense of humor.
Ability to plan, organize, prioritize, delegate and accurately follow through in work activities with time constraints and interruptions to meet deadlines, as well as, work independently with a minimum amount of direction and/or supervision.
Ability to generate goodwill for the Agency with staff, clients, their family members and referral sources. Demonstrate a strong commitment to client service excellence.