Receptionist /Medical Assistant

Women’s Wellness Center is a growing gynecology and aesthetic practice seeking an experienced and highly motivated Receptionist/Medical Assistant. We are looking for a team member who will play a vital role in providing quality patient care, and assisting our healthcare professionals in various clinical and administrative tasks. Our ideal candidate is goal and career oriented, strives to be a part of a growing practice, willing to contribute to its success and develop personally and professionally.

Principal Duties and Responsibilities:

• Warmly greet all patients and visitors into the practice
• Answer phone and schedule appointments
• Register patients, including demographic and insurance information
• Check insurance eligibility
• Collect payments and balances
• Monitor and work to fill provider schedules by creating and following up on overdue/unscheduled/wait lists
• Follow HIPAA guidelines for the management of patient privacy and confidentiality
• Prepare medical record for patient visit
• Perform vital signs measurements, including blood pressure, heart rate, temperature, and respiratory rate
• Assist healthcare providers with patient examinations and procedures
• Administer medications as directed by healthcare professionals
• Perform phlebotomy and other point of care tests as needed
• Ensure proper coding of medical procedures for billing purposes
• Maintain a clean and organized work environment
• Follow infection control protocols to ensure the safety of patients and staff
• Purchase and maintain supplies and equipment

Qualifications/Skills:

• Advanced proficiency in administrative and phone skills
• Knowledge of Athena Health medical record system highly preferred
• Proficiency in electronic medical record system required
• Strong computer skills, including Word and Excel, required
• Excellent understanding of medical terminology
• Minimum 1-year medical secretary/receptionist and medical assistant experience required
• Able to transition easily between role of receptionist and medical assistant
• Comprehension of insurance types and referral process
• Comprehension of patient registration
• Ability to interpret information as appropriate, answer routine questions professionally, and communicate in a professional, courteous, clear, and concise manner
• Must be kind, respectful and empathetic with patients, giving attention to patients' needs and concerns under all circumstances.
• Ability to multitask effectively, follow established protocols, work within systems, and complete tasks in a timely manner
• High school diploma required

EMR Used:

• Athena Health

Hours per week:

• 35-40

Financial Duties:

• Processing payments
• Purchasing office supplies

Work Remotely

• No

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Opportunities for advancement
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Ob/Gyn

Schedule:

• Day shift
• No weekends

Education:

• High school or equivalent (Required)

Experience:

• Computer Skills: 2 years (Required)
• medical office: 1 year (Required)
• Medical secretary: 1 year (Required)
• Athenahealth: 1 year (Preferred)

Ability to Relocate:

• Wellesley, MA 02481: Relocate before starting work (Required)

Work Location: In person