Description

Specifically the Rental Agent will be held accountable for the following:

· Sales and Marketing: Handle sales and sales process for inbound calls to the rental counter as well as outbound solicitation

· Check rental trucks out and in as the customers need

· Maintain current accurate data within the company's marketing database Maximize rate opportunities within the market place

· Responsible for generating rental, lease and used vehicle sales leads

· Maintain and expand relationships with existing customer base

· Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand

· Meet overall market share by successfully executing the sales and marketing initiatives for overall profitability, operations and asset management of a rental location

· Accountable for coordinating with Maintenance, Asset management, Sales and Marketing to ensure customer satisfaction

· Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet Customer Drive profitable revenue growth by maintaining and growing customer relationships

· Responsible for overall satisfaction for all internal and external customers

· Reconcile all customer concerns, issues, disputes in order to maintain the ongoing relationship Communication Builds constructive and effective relationship with both internal and external customers Maintains composure when addressing stressful situations

Requirements

 · High School Diploma or general equivalency diploma required

· Ability to communicate in both verbal and written form

· Moderate knowledge of MS Word and Excel

· Valid driver’s license

· Goal oriented, drive for results, assertive, deals well with ambiguity

· High energy, self-motivated, self-directed person

· Ability to focus on multiple projects and activities simultaneously

· Able to thrive in a fast paced team environment