General Summary: Provide clerical assistance to the Legal Department, including, but not limited to filing, photocopying and mail processing.

Essential Duties & Responsibilities:

• Train new clerical assistants
• Create new legal file jackets
• Provide copies of medical records to the Claims Department, attorneys and paralegals as necessary
• Prepare, photocopy and send transferred files to new outside law firms
• Prepare form cover letters to forward mail on transferred cases to new firms
• Assist with incoming and outgoing mail as needed
• Close files that are no longer active.
• Box up closed files for storage and prepare list of contents
• Maintain photocopy equipment and office supplies
• Provide backup to other clerical assistants as needed
• Scanning to Claims and insureds.
• Assist in PRI switchboard phone coverage, as needed.
• Other duties as assigned

Education & Qualifications:

• Prior clerical experience helpful, but not required
• Basic typing skills required
• Basic Microsoft application experience necessary
• Heavy lifting and carrying up to 30 pounds required
• Must be detail-oriented and have good organizational skills
• Must demonstrate ability to maintain an effective working relationship with other departments, employees, management and clients
• Ability to maintain a cooperative, courteous, and professional relationship while speaking with Claims personnel, insured’s, management; ability to communicate effectively with diplomacy and professionalism
• Ability to function in a professional office environment and utilize standard office equipment

The actual compensation for this position will be determined by experience and other factors permitted by law.