Are you looking to join a FUN company? Are you tired of commuting into the Portland area? We are located in the beautiful city of Wilsonville, approximately 20 miles south of Portland. Serving the Pacific Northwest since 1978, locally owned & operated, servicing home & landscape needs in the greater Portland Metro area, as well as Eugene & the Seattle area of Washington State.

We are seeking a detail-oriented self-starter, highly motivated individual to join our customer service team as a Customer Service Representative at our corporate headquarters in Wilsonville, OR. This position is a clerical/office position, supporting our customers on the phone and sometimes in person, as well as some Front Desk/receptionist duties as a backup. This position uses phones & computers the majority of the work-day.

Primary responsibilities:

• Taking inbound calls & handling service inquiries
• Making outbound calls to resolve customer questions & concerns
• Scheduling services
• Data entry
• Problem identification & solution
• Inside sales calls for seasonal services (opportunity to earn commission)

Qualifications:

• Excellent written and verbal skills
• Accurate spelling & grammar skills are a must
• Excellent computer skills
• Ability to type at least 45wpm by touch (without looking at keyboard)
• Excellent data entry skills & attention to detail
• Ability to work in a team environment
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multi-task
• Positive attitude & professional demeanor
• Excellent communication skills
• Ability to problem solve
• Excellent Attendance habits

Hours: typically 8:00-4:30, Monday-Friday

Benefits offered:

• Medical/Dental/Vision health insurance
• Paid Time Off (Oregon Paid Sick Leave during the first year, then PTO/Vacation)
• Paid Holidays
• Company Paid Life Insurance
• Voluntary Short Term Disability
• 401(k) Retirement Plan

To apply, please send your resume & qualifications.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Typing at least 45 words per minute: 3 years (Preferred)
• Customer Service in a clerical/office setting: 1 year (Preferred)

Work Location: In person