The Opportunity

We are seeking a talented Manager, Executive Administration who will be responsible for day-to-day management of the Executive Administrators and their functions.

This role leads a team of 20 Executive Administrators that support initiatives and protocols as defined and required by each business unit’s leadership.

Additionally, the individual in this role will analyze, redefine and monitor workflows, and capacity and demand needs within the department to ensure maximum effectiveness in support of the Company and its goals.

Day in the Life

Establishes and monitors goals for the department and team members in collaboration with the teams they support.

Provides employee performance planning and evaluations. Sets performance expectations, goals, development objectives and training plans as appropriate;

monitors and evaluates employee progress.

Evaluates and hires talent aligned to emerging business needs; ensures diverse and effective succession plans for all roles;

encourages mobility and helps team members find stretch opportunities to expand their experience and skills.

Creates meaningful and timely reporting tools to monitor satisfaction and service levels.Manages day-to-day operations, including driving metrics of the team, executing monthly evaluations, and coaching team members.

Works with each supported leadership member to understand their administrative needs and provides support accordingly.

Implements, and adjusts as needed, the support model commensurate with the organization's needs.

Develops and maintains department standard operating procedures.

Identifies business risks, implements effective controls, and evaluates controls’ success.

Demonstrates strong leadership ability to guide or direct others through actions and influence while making good business decisions.

Builds and maintains working relationships with Executive and Senior leaders, team members, vendors, and other department stakeholders.

Identifies and manages mitigation of roadblocks for the department and individual team members.

Participates in development of annual departmental budget, monitors budget and identifies budget discrepancies.

Responsible for balancing team members’ workload to optimize the effectiveness of the department.

Ensures procedures are documented so department staff is able to comply with policies and processes.

Supervisory Responsibility

Provides direction and leadership to staff; guide, coach, mentor and develop staff ensuring compliance with processes and procedures.

Handles interviewing, hiring, promotions, transfers, performance appraisals, compensation, counseling and termination of staff.

Develops and maintains staff by applying the necessary training and leadership that will allow internal growth and advancement.

Directs staff to ensure that all duties are performed according to department performance standards.

Develops the support structure of the organization, managing and developing existing staff as well as recruitment to ensure the structure is effective.

Experience

Bachelor’s degree (Business Administration, Marketing, Communications or similar) required.

Seven (7) years of management experience required.

Skills

Demonstrate behaviors based on Velera Holdings values : Excellence, Innovation, Leadership, Passion, Trust, and Diversity, Equity, & Inclusion

Ability to work in a fast-paced environment and proactively manage deadlines throughout the course of the year

Strong relationship-building skills, including the ability to collaborate at all levels within the Velera Holdings; Strong ability to build and maintain partner relationships

Ability to work both independently and within a team environment

Ability to effectively interface with staff at all levels and in all areas of the organization

Expert skills in leadership and customer service

Excellent verbal and written communications skills, with an ability to express and document complex ideas with technical staff, non-technical staff, and end-users

Excellent team-oriented interpersonal and communication skills and ability to work effectively in a cross-functional team environment

Strong critical / analytical thinking and problem-solving skills

Excellent facilitation skills

Ability to foster a collaborative & continuous improvement-minded environment

High degree of poise and tact in order to positively represent the Company

Self-motivation skills required with the ability to balance multiple projects on a cross functional basis

Ability to exercise discretion and good judgment in making decisions

Ability to maintain confidentiality of materials handled

Ability to work well under pressure and respond to shifting priorities

Strong proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

Minimal travel may be required

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For California, Colorado and New York Applicants : In accordance with the Equal Pay for Equal Work Act, the expected salary range for this position is between :

$105,600.00 - $134,600.00

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

This position qualifies for the following benefits; Co-op Solutions offers a competitive Total Rewards package : 401(k) with generous company match, Health, Dental, and Vision Insurance options, Health Savings Account / Flexible Spending Account, Life Insurance, Short- and Long-Term disability benefits, Pregnancy and Parental Leave, Tuition Reimbursement, Paid Time Off (PTO), Paid Holidays, Community Volunteer Time Off, and an Employee Assistance Program.

Last updated : 2024-06-25