1 Blindster Job near me
Blindster is Hiring a Customer Service Representative Near Houston, TX
Superpowers required: Strong ability to make people smile, possess mad interpersonal skills, and be passionate about helping others!
- Effectively manage and respond to high volumes of support phone calls, tickets, and/or chats submitted via email or through our support portal.
- Provide helpful, knowledgeable, and timely support to our customers, striving to provide the correct solution the first time around.
- Build relationships with customers through open and honest communication.
- Handle customers complaints effectively and provide appropriate solutions or alternatives
- Follow communication procedures, guidelines, and policies.
- Stay up to date with new and enhanced products
Experience
- 3 years of Customer Service experience (preferred but not required)
- 2 years of Call-Center experience (preferred but not required)
- High School Diploma or GED
- Position is hybrid work from office & home. Must be able to work from office in Houston during initial training period.
- Ability to adapt to a changing environment and handle multiple priorities
- Excellent writing and analytical skills
- Fluent in Spanish and English
- Ability to type approximately 35 words per minute
- Experience with Microsoft Word
- Experience with Microsoft Excel
- Experience with Microsoft Outlook
- Experience with Microsoft Teams (preferred)
- Experience with TalkDesk software (preferred)
- Experience with PureChat software (preferred)
- Experience with ZenDesk software (preferred)
- Experience with ePic software (preferred)
Compensation
- $18-$20/hr commensurate with experience
- Paid Time Off
- Paid Sick Leave
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Flex Spending Account
- 401(k) plan employer match
- Days: Monday - Friday Only (No Weekends!)
- Times: 8:00am - 5:00pm
- 0-60 Days of Employment: NOT remote. Our one-on-one training is conducted in office.
- 61 Days of Employment: Remote Work Negotiable for 1-3 Days per Week
- One-on-One training in Houston, Texas office location for first 60 days
- Additional training provided as needed with business and product changes
Job Summary
Full Time
$36k-45k (estimate)
06/23/2024
07/11/2024
blindsterrefreshments.com
LONGWOOD, FL
50 - 100
Private
$10M - $50M
Related Companies
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
