Title: Service Technician – Level I

Location: Union Gap, WA

Storage Control Systems, Inc.

Storage Control Systems, Inc, (SCS, Inc.) is the industry leader supplying Controlled Atmosphere (CA) equipment, and solutions to the agricultural market. With offices located in Michigan, New York, Washington state and the United Kingdom, our services range from CA building design and construction, controlled atmosphere equipment, secondary refrigeration systems, energy management and controls, indoor farming, food packaging, and sanitizing and packing solutions. SCS, Inc. has been providing products, service and solutions since 1982, led by the same family over four generations.

Our Union Gap, WA office, which specializes in selling and supporting our controlled atmosphere equipment including PSA Nitrogen Generators, Carbon Dioxide Smart Scrubbers, SafePodsTM, secondary refrigeration equipment, and Controlled Atmosphere control systems is currently seeking an experienced Service Technician – Level I.

At SCS, our associates are an integral part of our family. We offer medical, dental, vision, 401K, annual bonus opportunity, holidays, paid vacation and much more. Our technicians are provided with equipment specific training and will be provided with additional training at our Michigan headquarters.

Position Overview

• Relocation may be available for qualified applicants.
• Career progression is available within the company.
• Strong benefits and pay.
• An excellent working environment.
• Reports to Senior Service Technician, Union Gap, WA

Specific Accountabilities

• Deliver, install, calibrate, pickup, test, maintain, refurbish CA Equipment. Primary duties will be focused on our patented SafePodTM technology
• Start-up and commission SafePodTM, and CA Equipment.
• Troubleshoot, diagnose, service, and repair a wide variety of SafePodTM and Controlled Atmosphere equipment/systems.
• Remote management and oversight of SafePodTM customer dashboard.
• Report SafePodTM data anomalies to Director of Technology.
• Maintain and calibrate our Controlled Atmosphere equipment, specializing in Carbon Dioxide Smart Scrubbers and PSA Nitrogen Generators for optimal performance, longevity, and reliability.
• Provide customer support during lease period.
• Responsible for shop cleanliness and organization
• Additional responsibilities are to gain knowledge with other SCS equipment for potential responsibility expansion.
• Ensure all SCS policies and procedures are followed by department staff with an emphasis on safety both at SCS and customer locations.
• Ensure that team collaboration, quality and customer satisfaction are prioritized with all decisions
• Ensure that SCS’ name and reputation is in good standing with customers, vendors, associates and subcontractors
• Perform other duties as needed.

Scope

• Focus is on independently achieving general objectives in support of an assigned project.
• Works independently on varied assignments requiring a broad and/or specialized knowledge of Controlled Atmoshere equipment.
• Decision making is guided by applying standard procedures, may make modifications of procedures or use methods developed in previous assignments.

Contacts

• Need to create and maintain a high level of collaboration with internal team members, contractors, vendors and customers.
• Required to communicate technical issues to technical and non-technical staff.
• Need to maintain a high level of communication with both internal and external stakeholders, customers, contractors, and industry peers.

Working Conditions

• Need to have experience working in highly sensitive or mission critical facilities.
• Must possess valid passport/ID.
• Travel to field worksite locations
• Personal Protective Equipment (PPE) will be provided.

Knowledge, Skills & Abilities

• Strong troubleshooting and mechanical ability.
• Basic knowledge of operating principles of various types of Controlled Atmosphere equipment and systems
• Basic knowledge of electricity and electrical and solid-state control systems
• Knowledge of safety practices and building codes
• Customer service skills
• Start up and commissioning responsibilities at customers’ facilities.
• Ability to maintain required records and prepare reports.
• Aptitude and communications skills related to acting independently.
• Proven planning, organizational, problem solving, decision–making, supplemented with a practical aptitude.
• Ability to lift 60lbs and use ladders working from heights.
• Must possess a valid driver’s license and good standing driving record.
• Ability to safely operate and maneuver a vehicle with a trailer.

Reporting Relationships

• Senior Service Technician, Union Gap, WA

Additional Comments

• Willingness to travel to customer locations (mostly local and regional but may have limited international).
• Our industry’s busy season is from late summer through fall harvest season. During this time availability is key. PTO requests during this period may be more restrictive.
• SCS provides technology and company training.
• Company uniform clothing provided.
• Create a culture of safety and teamwork throughout SCS.

SCS, Inc. is an Equal Opportunity Employer.

Job Type: Full-time

Hourly Pay: Ranging from $25.00 to $32.00 per hour, based on experience.

Benefits:

• Health, Dental and Vision insurance
• 401(k)
• Safe Harbor
• Annual bonus opportunity
• Paid time off
• Company vehicle during business hours
• Cell phone allowance

Schedule:

• 8-hour shift
• Monday to Friday
• Overtime, as approved in advance by supervisor
• Some weekend on-call activity will be required during harvest season.

Ability to commute/relocate:

• Union Gap, WA: Reliably commute or plan to relocate before starting position.

Willingness to travel:

• 25%, mostly local and regional

Work Location:

In person

Job Type: Full-time

Pay: $25.00 - $32.00 per hour

Expected hours: 40 – 55 per week

Benefits:

• 401(k)
• 401(k) 3% Match
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 5x8
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Overtime pay

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Union Gap, WA 98903 (Required)

Ability to Relocate:

• Union Gap, WA 98903: Relocate before starting work (Required)

Work Location: In person