Law Firm Administrator / Professional Legal Administrator (PLA)

We are a dynamic, progressive boutique law firm looking for a Professional Legal Administrator to work directly with the Law Firm Principal/Owner to oversee everything except the practice of law. This includes not only strategic planning, project management, and critical administrative and financial oversight, but is also a key leadership role in shaping and sustaining firm culture. This is not an administrative assistant position. This is an in-person, onsite job although some remote hours are permissible. We will help with relocation if that is an issue.

We need a Law Firm Administrator who is a Pro at workflow, systems, and project management, who deeply understands employee engagement, who is metrics-driven and KPI-obsessed, and who will be invested in making important contributions to the success of the Firm. You must be able to work well with people in a constructive manner that encourages teamwork and great team culture.

$90,000 - $125,000 base salary incentive compensation

You must be able to show evidence of your prior success with:

• Playing a role in the management of teams of 15 people and budgets of $5,000,000 or more
• Systems management and process refinement to ensure matters are handled appropriately so that client needs are met, legal and ethical requirements are met, and clients receive excellent service
• Employee engagement and leadership, management, supervision, and termination
• Measuring what matters and using common financial reports to make business decisions (budget variance, PL, cashflow forecast)
• Managing vendors such as bookkeepers, accountants, marketing, and technology services in a constructive but also cost-conscious way

We care about skills and experience. We care just as much about your behaviors, habits, and attitudes…the right person for this role must:

• Lead change - drive it and thrive in it
• Talk more about the solution than the problem
• Never hesitate to praise when deserved and correct when needed
• Have thick skin and high empathy (high level of emotional intelligence). Have keen problem-solving and conflict resolution skills (not conflict avoidance skills)
• Create and implement training and onboarding systems for new hiresSuccessfully facilitate the day-to-day operations of the law firm
• Manage day-to-day accounting
• Inspire great teamwork
• Demonstrate dignity in the way clients are treated as well as team members

• Ideal applicants will have the Knowledge, Skills, and Abilities recommended by the Association of Legal Administrators
• Prior experience in a law firm or accounting firm is required
• HR and Operations experience is required
• Familiarity with OKRs is helpful
• Knowledge of our areas of practice (Family Law and Estate Planning) will be helpful but not essential
• In all cases, you need to commit to getting yourself up to speed quickly because you will be expected to make sure cases and clients are getting the attention they need and that the staff is following the rules
• Have an energetic and enthusiastic personality
• Possess a great attitude and are focused on team success
• Be able to multi-task and work under pressure successfully
• Be able to work in-house or with outsourced experts to purchase, lease, and maintain computers, programs, servers, off-site backups, cell phones, and all other equipment required for the efficient operation of the firm
• Have ease and familiarity with technology and software
• Be accountable for results not just efforts

We are a family law firm on a mission to change how people divorce and help them divorce with dignity. The firm was founded in 1998 and we are not built like a traditional family law practice. Our legal team respects the parties involved in a family law matter and strives to alleviate stress and agony rather than fan the flames of discord. We are dedicated to putting the needs of children first. Our lawyers use tools such as Collaborative Law and mediation to empower our clients as we work toward solutions.

For details about the firm, check us out here: www.miller-law.com.