Thriving medical office is looking for a Part Time Administrative Assistant to join our work family. We are looking for someone who is intrinsically motivated, has excellent patient care skills and works with a high level of professionalism. The Medical Office Administrative Assistant is responsible for various functions within the office environment to make sure that the administrative duties required by the company are carried out smoothly. This is a growing group with a very supportive work environment that welcomes an individual who is interested in growing with the practice. They will be valued as an integral part of a team. This position will eventually require in-office work time once they transition to in-person. Hours will be Monday-Friday 20-25 per week in addition to occasional coverage for other staff when they are off (vacation/personal).

Position Summary:

The Administrative Assistant office responsibilities may include but are not limited to: answer/return patient phone calls, schedule/reschedule patient appointments, patient intake process and registration, manage appointment calendars for clinicians, process incoming patient documentation, enter accurate and detailed documentation regarding patient communication, collect patient payments. Other responsibilities may include: occasionally assisting with the owner’s personal calendar and with some marketing efforts (ie. maintaining social media sites, making visits or calls to referring providers to promote the practice, etc.) It is important the candidate have a positive mindset, be an effective communicator & be willing to grow professionally.

Location:

Initially remote only; Eventually, in or around Farmington Hills, Michigan area

Training will be conducted both remotely and in-person. Location to be determined.

Experience/Job Requirements:

-3 years of experience in a professional medical environment as an Administrative Assistant or Receptionist is required.

-2 years billing experience is a plus but not required

-Proficient in Microsoft Office

-Proficient in EXCEL

-Proficient with electronic medical records

-Proven clear thinker, well organized, detail oriented, level headed, solution oriented

-Self-starter, efficient, productive, must be able to work independently and collaboratively when appropriate

-Ability to adapt to new processes and procedures efficiently

-Excellent time management skills

-Effectively completes tasks

-Multitasks well

-Handles constructive feedback well

-Communicates effectively with all levels of staff and with patients

-Excellent people skills both in-person and over the phone.

-Comfortable with greeting & orienting patients via Zoom

-Positive attitude and professionalism are essential

-Is empathic towards patients & treats them with utmost respect & dignity

Education Requirements:

High School Diploma or Equivalent.

Job Type: Part-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift

Experience:

• Medical receptionist: 3 years (Required)
• Medical billing: 2 years (Preferred)
• Administrative: 3 years (Required)

Location:

• Farmington Hills, MI (Required)

Ability to Commute:

• Farmington Hills, MI (Required)

Work Location: Remote