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Job Description, Goodwin Tucker Group
Title: Service Technician PM Department: Service
Reports to: Service Manager Supervises: N/A
FLSA status: Non-exempt Pay: $20-$22/HR
Expectations for all employees
Supports the organization?s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect for co-workers, customers, and vendors, accountability and ownership.
Job Summary: This position is responsible for going out to customer job sites to perform preventive maintenance on kitchen equipment, refrigeration equipment, and/or HVAC equipment. Communication with the customer regarding services performed is essential.
Essential Functions:
Arrive to work site on time
Read and interpret work orders and repair tickets
Complete PM forms and checklists
Conducting troubleshoots, diagnoses, and repairs commercial kitchen equipment, refrigeration equipment, and/or HVAC equipment
Performing preventative maintenance contracts- assist in changing belts and filters and cleaning coils
Complete timecard and turn in daily
Maintain own hand tools (if have any of their own)
Physical demands: Walking, standing, driving, and sitting. Must be able to climb stairs/ladders. Lift and carry up to 75lbs. Pushing and pulling. Bending, squatting, kneeling, reaching overhead, twisting, and turning for the better part of 4 hours. Using hands for fine manipulation of hand tools.
On the job training with the potential for advancement to service technician
Additional Duties:
Help customers with part requests
Ability to use a personal computer
Read and follow company procedure manual and safety rules
Take part in continuing education, as some factories require specific training on their products.
Other duties as needed
Minimum Qualifications
Must have a valid driver?s license
Must be highly safety conscious. Abide by lockout/tagout training
Ability to work as a team player
The ability to work with customers, co-workers, and factory personnel in a courteous and tactful manner to resolve problems
The ability to concentrate, handle pressure, meet deadlines and pay attention to detail
Good organizational skills. Motivated, outgoing, self-starter.
Excellent time management skills, the ability to prioritize and manage multiple projects
Maintain professional appearance/demeanor, must wear uniform
Maintain positive attitude under stress
Mechanically inclined
Typical Physical Demands: This job requires prolonged sitting, standing, bending, twisting, squatting, stooping, kneeling, and reaching overhead. This position requires lifting to 75 pounds, requires manual dexterity sufficient to utilize many different hand tools, and requires normal range of hearing and vision. Often climbing ladders is a necessity and going up on rooftops. Must be able to work beneath equipment and in close quarters. Must be able to drive a full-size van.
Working Environment: Works in the field in restaurants, schools, or hospitals, or in the shop. Must work inside and outside during extreme heat and cold. Scheduled periodically to work weekend shift.