TechSME Inc is Hiring a Technical Support Consultant Near Santa Clara, CA
- Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature.
- Knowledge of ServiceNow platform is must: Certification in System admin or Developer is big plus
- Strong troubleshooting skills
- Should be able to debug code
Skills :
- ServiceNow
- Business Model Strategy
- Business Process Analysis Tools
- Business Process Design
- Requirement Analysis
Job Summary
Full Time
$96k-119k (estimate)
06/20/2024
07/04/2024
The following is the career advancement route for Technical Support Consultant positions, which can be used as a reference in future career path planning. As a Technical Support Consultant, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Consultant. You can explore the career advancement for a Technical Support Consultant below and select your interested title to get hiring information.
