You haven't searched anything yet.
Customer Service Agent
Position is full time with shifts starting approximately 5am to 1pm or 11:30am to 7:30pm. Reliability and punctuality are a must. Must live within daily commuting distance to ANC. Full-time availability required without limitations. Sterling Airways dba Aleutian Airways is a Part 121 airline. It is run by respected and successful long time aviation professionals with strong financial backing. We seek an experienced Customer Service Agent who wants to grow in and add excitement to their career. This role offers a unique opportunity to work in Alaska and in an aviation culture of respect, fun, and professionalism. We are setting a new standard in aviation with our guiding principles of safety, reliability, passion, professional excellence, integrity, and respect.
QUALIFICATIONS:
· Superb customer service skills and prior experience
· Experience as a Customer Service Agent in a Part 121 environment preferred
· Ability to perform above wing duties
· Ability to lift a minimum of 50 pounds on a consistent basis.
· Ability to work a flexible schedule including weekends and holidays.
· Must be able to remain calm during adverse conditions.
· Ability to prioritize multiple tasks
Must answer all the prescreen questions asked on the Indeed post to be considered. Also must have driver's license, reliable transportation and live within close driving distance to Anchorage airport.
WHATS IN IT FOR YOU:
· Top pay with a stable and rapidly growing company that offers career and income growth.
· Get in on the ground floor, enjoy the excitement, challenge, and rewards
· Love who you work with! We have a positive, fun, professional and respectful culture
· Flight Benefits! Generous employer contribution to medical insurance. Dental, vision and supplemental insurance benefits at low cost available, company contribution to HSA, 112 hours of PTO annually, 401K, tuition discount.
RESPONSIBLITIES:
This position will report to the Lead Customer Service Agent and Station Manager
· Keep the station orderly and clean.
· Keeping all equipment in working order and reporting if repairs need to be made.
· Ensure safety practices are being followed and reporting hazardous conditions.
· Ensure safety and security regulations are met when passengers access the tarmac for aircraft boarding and deplaning.
· Maintain currency on all training requirements.
· Conduct GSC or CRO duties, after receiving and successfully passing training.
· Comply with local airport, FAA, and TSA policies.
· Station opening and closing.
· Check in passengers and baggage.
· Follow security procedures.
· Perform Cargo Load Report procedures.
· Enplane and deplane passengers.
· Aircraft security search procedures.
· Ensure all monies are accounted for, secured and deposited per Company procedures.
· Handle aircraft operation while it’s on the ground.
· Maintain confidentiality of passenger's flight and personal information
Pay starts at 19/hour and goes to $20/hr at 6 months.
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Application Question(s):
Experience:
License/Certification:
Work Location: In person
Full Time
$62k-83k (estimate)
06/24/2024
10/20/2024
The job skills required for Airline Customer Service Agent include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be an Airline Customer Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Airline Customer Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Airline Customer Service Agent positions, which can be used as a reference in future career path planning. As an Airline Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Airline Customer Service Agent. You can explore the career advancement for an Airline Customer Service Agent below and select your interested title to get hiring information.