Located amid Shasta-Trinity National Forest at the foot of Castle Crags State Park, Railroad Park Resort is the crown jewel of Dunsmuir, California. Serving guests since 1968, it has been a favorite destination with families for generations, whether they want to eat in our Dining Car, sleep in a caboose, or commune with nature in our campground.

We are currently seeking a courteous Motel Houseman and Laundry Attendants to deliver the ultimate in guest satisfaction at our inclusive property. This position’s responsibilities include managing laundry operations and removing linens and trash from rooms after guest checkout. This includes emptying trash cans, as well as refrigerators, microwaves, and coffeemakers. When needed, the Motel Houseman will be assigned to clean guest rooms in a timely and organized manner.

All Cast Members are expected to maintain the security of any equipment, keys and supplies issued to them. Lost and found articles must be reported to the immediate supervisor. Cast Members must respond to guest requests in a friendly and timely manner. If you have a passion for customer service and have work experience in the hotel industry, we want you to join our team!

Benefits

• We offer many great benefits, including free early access to your pay through Homebase.

Responsibilities

• Strip beds and bring bed bundles weighing a maximum of 50 lbs. to rooms
• Empty trash throughout entire room
• Operate washers and dryers according to resort standards and manufacturers’ guidelines
• Monitor laundry supplies and equipment to ensure they are sufficient and in working order
• Receive soiled linens and inspect for damaged or stained items
• Fold and store clean linens in housekeeping area and report damages to supervisor
• Deliver items to guest rooms upon request
• Adhere to cleaning procedures and instructions for use of cleaning agents
• Comply with attendance rules and be available to work on a regular basis
• All Cast Members must maintain a neat, clean, and well-groomed appearance in accordance with company dress code policy (specific standards outlined at orientation)
• Perform any related duties as requested by the management team

Desired Skills and Experience

• A combination of 1-2 years of customer service and/or laundry experience in a hospitality setting
• Minimum high school education (or equivalent)
• Must have a pleasing, hospitable demeanor to engage with guests
• Experienced working with computers, email, and phone application software
• Be courteous to everyone

Physical Demands of the Position

• Must be able to bend, squat, crouch, crawl, reach and retrieve items from overhead
• Stand on a regular basis throughout the shift
• Must be able to perform multiple tasks at one time
• Must be able to pay attention to sound and sight details in crowded and noisy situations
• Must have the ability to keep breakage to a minimum by handling dishes, glassware, and fragile equipment with care

Qualifications

• Is able to communicate effectively with others
• Is able to work effectively under time constraints
• Is flexible and able to handle interruptions
• Is committed to providing a memorable guest experience
• Brings a positive outlook and enjoys working collaboratively as a team
• Ability to stay on task until jobs are completed
• Ability to communicate in English, both written and spoken
• Computer proficiency
• Ability to clear a background check and random drug screenings

At Railroad Park Resort, we create a culture of teamwork and belonging. Our Cast Members serve with creativity and passion. They also execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.

For those interested, please submit a resume via this posting. We are looking forward to hearing from you.

Work Remotely: No

Job Type: Part-time

Pay: $16 - $17 per hour

Supplemental pay types: Tips

Available shifts and compensation: We have available shifts all days of the week. Compensation is $16.00 - $17.00/hour.

About RAILROAD PARK RESORT: Since 1968, we’ve been reliving the romantic days of railroading at Railroad Park Resort. Experience our Dinner House & Lounge built inside restored antique railroad cars. Live the life of a railroader by staying in one of our caboose lodging units, without sacrificing the comforts of today’s modern conveniences. Learn more about us at www.rrpark.com.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.