Expand your career possibilities.
Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!
Find Your Home to More Possibilities.
Your Impact
The Client Services Assistant Account Manager will serve as a day-to-day support partner to our Sales Managers and Account Managers on mid and long tail advertising accounts by helping to translate customer advertising objectives into data-driven and effective advertising packages. The Assistant Client Services Account Manager will work cross-functionally to support both pre-sale media plan building and proposals and post-sale campaign management and reporting for mid-tier and long tail clients, as well as manage billing and insertion orders for their assigned account and sales managers.What you will do
- Assist in account relationship sales growth by supporting the sales process for new client campaigns and providing robust mid-and-post-campaign insights, analysis, and recommendations in partnership with the sales team they support.
- Work with sales team on RFPs to customize proposals that have creative ideas and compelling inventory solutions that best meet and exceed client expectations and proposal objectives at the account and campaign level.
- Assist in the creation of new business sales presentations and QBRs, internal and external recaps and status reporting to cross functional partners and clients.
- Partner with the Ad Operations teams to ensure that campaigns are executing and meeting the performance requirements for each campaign across all buying platforms.
- Leverage internal data including audience metrics and user profiles to identify improvements to the digital strategies for the Sales and Account Manager’s client proposals.
- Serve as the day-to-day point-of-contact for mid and long tail client pre-sale efforts, inclusive of, but not limited to, understanding client's marketing objectives, assisting with preparing the RFP response, inventory checks, driving strategy, collecting collateral (research and marketing).
- Work alongside sales managers and the marketing team to collaborate on the creation of client facing materials, including presentations and RFP decks that can be delivered as complete solutions achieving all client needs and ensuring that the collateral tells the appropriate story to clients.
- Partner with all cross-functional pod members, especially Sales Managers, Ad Operations and Marketing, to ensure that the proposed campaign elements are being accurately executed.
- Monitor client and partner performance to implement strategies to ensure achievement of internal and client KPIs, including providing campaign performance reporting and analysis, optimizing and guiding team to meet performance KPIs.
- Individual Contributor
Required Qualifications:
- Bachelor's Degree Business Administration, Merchandising, Marketing or relevant field and 2-3 Years Direct Client Management in digital advertising
- 1-2 Years Experience using reporting intelligence tools such as Salesforce, Excel, Tableau, Domo, Looker, etc.
Preferred Qualifications:
- 1-2 Years Retail Media Network Experience
- Familiar with commercial digital ad serving tools for video and display
- Strong knowledge of programmatic advertising, preferably paired with hands-on DSP experience (DV360, TTD, Verizon, Amobee, etc.) and/or experience working with common digital platforms for performance (Facebook Ads Manager, Google Adwords, Google Analytics, etc.)
- Must have strong analytical skills and be comfortable analyzing data
- Demonstrated ability to thrive in a fast-paced environment while managing multiple projects and tight deadlines
- Excellent organizational, relationship-building, and communication (written and verbal) skills
- Well-versed in the Microsoft Office suite specifically, Excel and PowerPoint
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Pay Range: $81,200.00 - $135,400.00 annually
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.
Lowe's hourlyremoteassociates cannot reside in Alaska, California or Hawaii. Lowe's salariedremoteassociates cannot reside in Alaska or Hawaii.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.