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Do you love helping people and solving problems? Are you looking for a role where your skills can truly make a difference? If this sounds like you, then Fred's Plumbing and Heating in Champaign, IL, has the perfect opportunity for you! We're searching for a full-time Customer Service Representative who thrives on delivering exceptional service and wants to grow with us. Keep reading to discover why this might be your dream job!
BECOMING ONE OF OUR CUSTOMER SERVICE REPRESENTATIVES
As a Customer Service Representative at Fred's Plumbing and Heating, you'll earn a competitive pay of $20-$25 per hour. But that's not all – our benefits are designed to support your well-being and work-life balance. You'll enjoy health insurance, 1 week of paid vacation (2 weeks after 1 year), paid holidays, 2 sick days, 9-hour workdays Monday-Thursday with half days on Fridays, paid training, retirement options, and a fully stocked snack bar. Additionally, we offer our workers a take-home work vehicle and a smartphone.
DELVE DEEPER INTO THIS JOB
Your work schedule will offer a stable routine from 8 AM to 4 PM, Monday through Friday.
As our Customer Service Representative, you will handle incoming calls from our valued customers, assisting them with their inquiries, scheduling service appointments, and signing them up for new service agreements. Your organizational skills will shine as you load customer information into our system accurately and efficiently. Each day, you'll work closely with our skilled technicians to ensure timely service delivery, making every customer's experience with us outstanding.
ABOUT FRED'S PLUMBING AND HEATING
For over 30 years, residents of the Champaign area have counted on our family-owned company to provide prompt, reliable service. We proudly offer installation, repair, and maintenance on everything from electrical panels to sewer lines to heating and cooling equipment. Whether a client needs an outlet rewired or a tankless water heater installed, no job is too small or too large for our experienced team to handle!
We know that we wouldn't have satisfied customers if we didn't have happy employees to serve them. That's why we make every effort to create a fun, positive work environment. We value our staff, and we show our appreciation with a well-stocked snack bar and fantastic benefits. We hope you'll join us and see what makes our team amazing!
THE TYPE OF CANDIDATE WE'RE LOOKING FOR
We're looking for someone who meets these requirements:
Having an excellent telephone presence and good sales skills is a plus! The ability to stay well organized is also desirable.
If you can meet these requirements, we need you on our team!
APPLY TODAY TO BECOME OUR CUSTOMER SERVICE REPRESENTATIVE!
Ready to take the next step in your career? Don't wait – apply now using our initial quick and easy online application and become a part of Fred's Plumbing and Heating, where your skills and passion for customer service will truly shine!
Full Time
$39k-49k (estimate)
06/22/2024
07/20/2029
fredsplumbingma.com
East Freetown, MA
<25
The job skills required for Customer Service Representative include Customer Service, Communication Skills, Scheduling, Organizational Skills, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.