Treat people as you would like to be treated. When customers bring their vehicle in for service or repairs, there can be stress, frustration, and anxiety. A professional service advisor will ask the right questions, keep the customer informed, and show care throughout the process. We are not looking to train someone to be nice. We are looking for a nice person to train.

About us

Driven by values. That is a phrase that resonates with our employees and customers. Mangold Ford has 9 ManGold Standards that guide our decisions and how we conduct our business. They are:

1. Committed

We want to demonstrate our commitment to God, our Families, and our Business; in that order. To accomplish this, we need to be committed to our customers, our fellow employees, and our community.

2. Demonstrating Integrity, Honesty, and Truthfulness

We always want to do what is right for the customer and the dealership, even if no one is looking.

3. Have a Can-Do Spirit

A Can-Do spirit is willingto be flexible and find ways to accomplish tasks and overcome obstacles. Saying “no” is a last resort!

4. Perform at our Highest Level

We always want to do our best or stay home. Doing a job half-way is not fair to anyone!

5. We Go Beyond the Extra Mile

If we have not exceeded your expectations, we have not done our job!

6. Apply Christian Principles

The Golden Rule, The Ten Commandments, serving and honoring God. Our dealership was founded on these principles and they still apply today!

7. Achieve Balance

Our company is like a wheel. Our customers, our employees,and the financial health of the company are the spokes. A wheel out of balance doesn’t roll!

8. Demonstrate Care

Treat everyone that walks through our door as an honored guest in our home and treat our fellow employees with respect.

9. Strive for Continuous Improvement

If we are not growing, we are falling behind!

Number one priority of our staff: be nice. When a customer is bringing their vehicle in for maintenance or repairs, they need someone nice, competent, and helpful to assist them through the process. We train our service advisors how to ask the right questions, keep the customers informed, and explain repairs in a caring and helpful way. Do you like to have fun? We celebrate like family. Whether it's a holiday, an achievement, or the start of the baseball season, we love to throw a party!

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Day range:

• Monday to Friday

Shift:

• Day shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person