Want to work in a fun, team orientated and competitive environment? Our State Farm Agency is looking to add a Customer Care Representative to our team. We are looking for an individual that want to work in a team environment to help us to provide exceptional service to our clients. The goal is to formulate strong relationships to ensure growth and preserve and augment our agency’s goal of the highest customer service.

Responsibilities

• Manage daily customer needs around policy changes, billing, and other insurance aspects
• Meet with current customers to ensure we are protecting them fully
• Appraise the wishes and demands of business or individual customers and sell the suitable protection plans

• Recommended skills
• Detailed orientated
• Ability to handle a large workload
• Ability to work with computers and understand and interpret standard statistical findings
• Goal-oriented
• Excellent skills in communication and presentation
• Experience in delivering client-focused solutions and in creating long-lasting relationships
• High school or BSc degree