2 Jobs
3232 Hotel LLC is Hiring a Front Desk Agent Near New York, NY
Job Description
Duties:
- Cover front desk at all times, check in guests and monitor who is entering the property
- Provide incoming guests with correct room based on reservation details, as well as information on services offered by the hotel
- Respond to and log all guest concerns and requests
- Field outside phone calls and provide information about the hotel and current availability
- Post additional charges to guest folios, as well as update system for any cancellations or changes to reservations
- Accept walk-in guests and be able to appropriately charge them for available rooms
- Verify guests have valid credit information on file before allowing check-in
- Track and respond to guest requests using our cloud-based internal system
- High school diploma or equivalent required
- Able to work a flexible schedule, including weekends and holidays
- Comfortable learning and working with cloud-based hotel management software
- Experience in a hotel front desk position or comparable customer service role is a plus
- Fluency in a secondary language (Spanish, French, etc.) is a plus, but not a requirement
Job Summary
Full Time
$32k-43k (estimate)
06/29/2024
07/14/2024
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
