```Duties```
- Provide exceptional customer service to patients and their families
- Answer incoming calls and respond to inquiries in a professional and timely manner
- Schedule appointments and manage patient calendars
- Assist with medical administrative support tasks such as filing, data entry, and record keeping
- Collaborate with healthcare professionals to ensure accurate and efficient patient care
- Maintain confidentiality of patient information and adhere to HIPAA regulations

```Experience```
- Previous experience in a customer service role, preferably in a healthcare setting
- Familiarity with medical terminology and procedures
- Knowledge of basic life support and vital signs monitoring
- Experience with medical coding and billing processes
- Ability to navigate electronic health records systems
- Strong communication skills, both verbal and written
- Excellent organizational and multitasking abilities

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

If you are passionate about providing exceptional customer service in a healthcare environment, we encourage you to apply for the position of Customer Service Representative. Join our team and contribute to the well-being of our patients while working in a supportive and collaborative environment.

To apply, please submit your resume highlighting your relevant experience and skills. We look forward to reviewing your application.

Job Types: Full-time, Part-time, Contract

Pay: $12.00 - $14.50 per hour

Expected hours: 11.00 – 14.00 per week

Benefits:

• Continuing education credits
• Flexible schedule
• Free parking
• Loan forgiveness
• On-the-job training

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work setting:

• Clinic
• In-person
• Medical office
• Med spa
• Office
• Outpatient
• Private practice
• Urgent care center

Work Location: In person