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The UPS Store of Lake Forest/ Lake Bluff
Forest, IL | Part Time
$39k-49k (estimate)
10 Months Ago
Customer Service Associate
$39k-49k (estimate)
Part Time 10 Months Ago
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The UPS Store of Lake Forest/ Lake Bluff is Hiring a Customer Service Associate Near Forest, IL

Do you enjoy helping others? Do you like to keep busy? Are you looking for a fun and friendly work environment? If so, we are currently looking for Customer Service Representatives. Our organization is looking for highly motivated self-starters who are willing to go the extra mile to serve our customers. Our company provides exceptional service and we are seeking individuals who will follow through with any task necessary in order to create a positive experience for our customers.

Responsibilities:

  • Answer inbound customer service calls.
  • Provide accurate and timely information to customers.
  • Proactively resolve customer issues.
  • Complete customer service transactions through the web, phone, or in person.
  • Create and execute service strategies to maximize profitability.
  • Build positive relationships with customers.
  • Have knowledge of various computer systems such as word processing and spreadsheet applications.

Job Type: Part-time

Pay: $13.00 - $18.00 per hour

Expected hours: No less than 20 per week

Benefits:

  • Flexible schedule
  • Paid time off

Experience level:

  • No experience needed

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • In-person

Work Location: In person

Job Summary

JOB TYPE

Part Time

SALARY

$39k-49k (estimate)

POST DATE

08/17/2023

EXPIRATION DATE

08/09/2024

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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Associate job description and responsibilities

A strong associate will be able to quickly understand the customer’s problem and propose the best solution.

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Ability to professionally attend to the needs of customers.

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Apply for part-time Customer Service Associate roles and experience their spirit of community.

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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.

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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

12/28/2021: Augusta, GA

Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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