EXPERIENCE REQUIRED:

·Required to perform calculations.

·Complete forms

·Extensively utilize computer information system

·Familiarity with clinic environment preferred.

·Demonstrated ability to work with detailed information.

·Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel.

EDUCATION REQUIRED:

·High School Diploma or equivalent.

Ability to:

·Perform a variety of tasks in a timely manner to meet clinic staff and patient needs.

·Discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office.

·Work successfully in a fast-paced environment with frequent interruptions.

·Work within a team setting and be supportive of team members.

·Successful completion of yearly competencies.

·Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer). Ability to work effectively with populations of diverse backgrounds and ages. Dependable and punctual. Strong organizational skills and ability to multi-task.

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above.

• Organization: Henry Ford Medical Group
• Department: Neurosurgery_W Bloomfield
• Shift: Day Job
• Union Code: Not Applicable