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Brean Capital, LLC
Memphis, TN | Full Time
$50k-64k (estimate)
3 Weeks Ago
Desktop Support Technician
$50k-64k (estimate)
Full Time 3 Weeks Ago
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Brean Capital, LLC is Hiring a Desktop Support Technician Near Memphis, TN

Job Overview:

Brean Capital is an independent investment bank focused on delivering high-quality investment ideas and investment banking services to institutional investors and corporate clients. Brean Capital offers fixed income sales, trading, and strategy, investment banking, and loan facilitation products and services.

Brean Capital is seeking a Level 2/3 Desktop Support Technician to join our Desktop Support Team. This position is based in our Memphis, TN office. The ideal candidate will provide technical assistance and support to our internal users, ensuring smooth and efficient operation of all desktop equipment and applications.

Responsibilities:

  • Respond to customer support escalation tickets promptly, providing high-level technical support and documenting resolutions daily.
  • Provide on-site & remote support with issues ranging from simple desktop configuration, desktop and laptop imaging, package deployment and patch management.
  • Manage user-facing Group Policy.
  • Actively collaborate in the development and maintenance of IT Support processes.
  • Identify infrastructure system needs and providing feedback for development.

Required Skills and Experience:

  • Minimum 5 years experience working in a technology/IT related field
  • Microsoft Windows, Server, Active Directory, Exchange, & SQL
  • Terminal Services setup and configuration
  • Microsoft Windows
  • Microsoft Office 365 including Azure, Teams, OneDrive, and SharePoint
  • LAN/WAN, DNS, DHCP, GPO and Domain Controllers
  • Wireless Network Configuration & Troubleshooting
  • Printer/Scanner Setup & Configuration
  • Experience with patch management, software deployment and desktop / laptop imaging software

Preferred Skills and Experience:

  • 2- or 4-year degree in a Computer Science/Engineering area of study
  • Experience working for an IT consulting or computer services company
  • Microsoft/ CompTIA certifications (A , N , Security , MCP, ACP)
  • VPN implementation
  • Knowledge of VMware is preferred
  • Self-motivated: The ideal candidate understands assigned goals and objectives and takes pride in seeing them completed quickly and efficiently. They are results-driven.
  • Exceptional communicator: The ideal candidate communicates effectively and consistently with internal teams and clients.
  • Team-player: The ideal candidate excels at providing constructive input and ideas to grow the organization and acts on feedback.

If you are a dedicated Desktop Support Technician with a passion for technology and problem-solving, we encourage you to apply. Join our team and contribute to the seamless operation of our IT systems.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Ability to Commute:

  • Memphis, TN (Required)

Ability to Relocate:

  • Memphis, TN: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$50k-64k (estimate)

POST DATE

05/31/2024

EXPIRATION DATE

09/27/2024

WEBSITE

breancapital.com

HEADQUARTERS

BIRMINGHAM, AL

SIZE

50 - 100

FOUNDED

1973

CEO

MICHAEL MURRAY

REVENUE

$10M - $50M

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About Brean Capital, LLC

Brean Capital is an independent investment bank and asset management firm. We focus on delivering high-quality investment ideas and investment banking services to institutional investors and corporate clients. Our services include equity research, corporate finance and advisory investment banking, equity institutional sales and trading, and asset management. Our fixed income business provides sales, trading, research and banking services on a wide range of mortgage and asset-backed, US Treasury and government agency securities, structured products, corporate bonds, and municipal debt.

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The job skills required for Desktop Support Technician include Troubleshooting, Desktop Support, Technical Support, Problem Solving, Computer Science, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support Technician job description and responsibilities

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Technician jobs

Earn bachelor's degree or equivalent.

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TAKE A RELEVANT TRAINING PROGRAM.

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