Courier Health is on a mission to solve one of the biggest and most meaningful opportunities in healthcare: reinvent how people living with chronic and rare diseases are supported .
We are building the future of patient engagement for life sciences companies. Our software is leveraged by biopharma companies to support patients in their complex journey from diagnosis to initiating and remaining on therapy to achieve optimal health outcomes.
About the role
Courier Health is looking for our first DevOps Engineer to own and operate our cloud infrastructure from development to production. You will work closely with the Application and Platform Engineering Teams to design, build, and operate the infrastructure that makes Courier Health the industry's leading Patient CRM. You will play a critical role in ensuring the reliability, scalability, and security of our systems and applications.
What you'll do

• Own the infrastructure platform that Courier Health engineers use to develop, test, deploy, and operate their code, including both third-party services and internal systems.
• Work with engineering teams to understand their infrastructure needs, then build, test, and rollout solutions to the engineering organization.
• Implement and evangelize an observability platform, establishing best practices for metrics, monitoring, and SLIs/SLOs.
• Manage and optimize cloud infrastructure to ensure scalability, performance, and cost-effectiveness.
• Build systems and processes to maintain high-quality security and compliance standards.
• Lead cross-functional squads of engineers to implement DevOps projects.
• Think one step ahead to identify and resolve infrastructure bottlenecks before they become critical.
• Consult with engineering teams to design secure, scalable, and reliable cloud systems.
• Collaborate with Engineering and Product leadership to plan and prioritize DevOps projects.
• Mentor and coach engineers, fostering a culture of continuous learning, collaboration, and innovation.

Example Projects
These projects may be owned by this role, or may be collaborations with other engineering teams.

• Improve release velocity, change-failure rate, and operational release cost.
• Improve operational tooling, such as observability, debugging tools, and downtime management.
• Improve visibility of and optimize cloud costs.

Requirements

• 5 years of DevOps experience, with at least 3 years of experience with AWS and Terraform.
• Experience implementing modern software engineering best practices, such as CI/CD, GitOps, shift-left testing, metrics/observability, code quality, and cloud environments.
• Experience implementing monitoring and alerting systems.
• Experience leading small teams of engineers to implement complex technical systems.
• Project management skills to ensure value is delivered iteratively and rolled out smoothly to the organization.
• Nice to have:
  • Experience with Node.js services in production.
  • Experience operating an enterprise SaaS platform.
  • Experience operating in an environment with sensitive data, such as PII, PHI, or PCI.

The annual salary range for the target level for this role is$170,000 - $200,000 equity benefits, including medical, dental, and vision.
Courier Health is proud to be an Equal Employment Opportunity employer.
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.