Responsibility

• Promptly answer and resolve IT related issues as they arise.
• Set up new client hardware.
• Record and update IT assets as they rotate though inventory/deployment.
• Create/Maintain documentation on an ongoing basis.
• Follow current trends for security best-practices.
• Assist with Threat Intelligence Program for network team.
• Commitment to supporting new technology implementations encompassing desktop, networking, cybersecurity, & data center management.
• Comply with and enforce the PKC Group Environmental, Health and Safety Policy.
• Comply with the environmental work instructions applicable to their job position.
• Report any deviation on the environmental operational controls established and communicate improvement initiatives.
• Participate in EHS training.

Education 

• Computer Science, Information Technology, or Management Information Systems major
• Minimum Sophomore student status
• Minimum GPA of 2.5

Skill /knowledge

• Office 365 experience
• Windows 10 experience
• Networking Fundamentals Experience
• Network security experience
• Excellent written and verbal communication skills
• Technical problem-solving skills.
• Customer service skills