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Referral Coordinator

Kings Eye Center

Hanford, CA | Full Time

$39k-47k (estimate)

4 Days Ago

Referral Coordinator

Kings Eye Center

Hanford, CA | Full Time

$39k-47k (estimate)

4 Days Ago

Referral Coordinator

Kings Eye Center

Hanford, CA | Full Time

$39k-47k (estimate)

4 Days Ago

Referral Coordinator

Kings Eye Center Hanford, CA

$39k-47k (estimate)

Full Time 4 Days Ago

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Kings Eye Center is Hiring a Referral Coordinator Near Hanford, CA

Referral Coordinator

SUMMARY

The Referral Coordinator is responsible for the scheduling and registration of clinic appointments, providing a positive first impression of Kings Eye Center and being knowledgeable in complex scheduling scenarios and insurance plans. This includes answering calls quickly, entering demographic information, scheduling, providing appointment instructions to patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Obtain and enter accurate patient demographics, including insurance information into EHR

Schedule and reschedule of clinic appointments accurately as needed

Complete patient registration via phone at the time of scheduling

Maintain referral for consultation requests and contact patients back in a timely manner to schedule the requested appointments

Obtain insurances authorizations as required for referral

Monitor 2nd and 3rd call referral contacts

Update and maintain referral spreadsheet for MD and OD referrals

Submit a weekly report of referrals scheduled to Practice Administrator

Other duties as assigned

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibility.

JOB QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

EDUCATION AND/OR EXPERIENCE

High school education with one-two years related experience and/or training or equivalent combination of education and experience with a high focus on customer service, insurance plans, and medical background. Ophthalmology experience a plus.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

PHYSICAL DEMANDS

Indicate the amount of time spent for each activity required as it relates to the essential functions.

Amount of Time

Activity

None

<1/3

1/3-2/3

>2/3

Stationary position (sit and/or stand): Ability to stay in a stationary position, particularly for sustained periods of time.

Move, traverse: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

Operate, activate, use, prepare, inspect place, detect and/or position: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Applying pressure to an object with the fingers and palm. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Constantly operates a computer and/or other productivity machinery

Ascend/descend, work atop, traverse: Ascending or descending ladders, stairs scaffolding, etc. and maintaining body equilibrium to prevent falling.

Position self to stoop, kneel, crouch or crawl: bending body downward, bending legs at the knees, moving about on hands and knees.

Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken information to other workers accurately, loudly, or quickly.

Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

Computer use: Use a computer the collect and disseminate information, to research issues and to process information.

WORK ENVIRONMENT

Indicate the noise level that best describes the work Indicate the type of hearing that is required.

environment.

Very quiet

Ability to hear alarms on equipment

Quiet

Ability to hear fellow employees

Moderate Noise

Ability to hear instruction from management

Loud Noise

Very loud noise

MENTAL DEMANDS

Indicate each of the mental abilities that are required to perform the essential functions of this position.

Comprehension

Ability to understand, remember and apply oral and/or written instructions or other information

Ability to understand, remember and communicate routine, factual information

Ability to understand complex problems and collaborate and explore alternative solutions

Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints

Organization

Ability to organize thoughts and ideas into understandable terminology

Ability to organize and prioritize own work schedule on short-term basis

Ability to organize and prioritize work schedules of others on short-term basis

Ability to organize and prioritize work schedules of others on long-term basis

Reasoning and Decision Making

Ability to apply common sense in performing job

Ability to make decisions which have moderate impact on immediate work unit

Ability to make decisions which have significant impact on immediate work unit and monitor impact outside immediate work unit

Ability to make decisions which have significant impact on the departments credibility, operations and services

Communication

Ability to understand and follow basic instructions and guidelines

Ability to complete routine forms, using existing form letters and/or conduct oral communication

Ability to compose letters, outlines, memoranda and basic reports and/or to orally communicate technical information

Ability to communicate with individuals utilizing a telephone

Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, loudly and quickly

Ability make informal presentations, inside and/or outside the organization

Ability to formulate complex and comprehensive materials such as legal documents, authoritative reports, official publications of major scope and impact and/or to make formal presentations

Mathematics

No mathematical ability is required

Ability to count accurately

Ability to add, subtract, multiply, divide and to record, balance and check results for accuracy

Ability to compute, analyze and interpret numerical data for reporting purposes

Ability to compute, analyze and interpret complex statistical data and/or to develop forecasts and computer models

DISCLAIMER

This job description is intended to convey information essential to understanding the current scope of the job and the general nature and level of work performed by current job holder(s) within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. KEC reserves the right to change the expectations of the job and assign or reassign duties and responsibilities at any time.

Job Summary

JOB TYPE

Full Time

SALARY

$39k-47k (estimate)

POST DATE

06/29/2024

EXPIRATION DATE

08/28/2024

WEBSITE

kingseyecenter.com

HEADQUARTERS

Kings Mountain, NC

SIZE

<25

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The following is the career advancement route for Referral Coordinator positions, which can be used as a reference in future career path planning. As a Referral Coordinator, it can be promoted into senior positions as an Admitting Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Referral Coordinator. You can explore the career advancement for a Referral Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Referral Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Referral Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Referral Coordinator job description and responsibilities

Performs data collection and data entry, following through and documenting the interaction.

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Referral coordinators set appointments and process transfers to ensure timely transmission and start of services.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Referral Coordinator jobs

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Effective telephone skills.

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Step 3: View the best colleges and universities for Referral Coordinator.