The Digital Merchandising Director will serve as one of the key leaders in the Digital team developing and executing our digital commerce strategy with the objective of significant top line and bottom-line growth. They will have direct responsibility for all day-to-day operations and analytics associated with running their category of business for Areya Media.

The Digital Merchandising Director is responsible for being in charge of the day-to-day operations, coordinating staff, and ensuring that our online customers have an excellent shopping experience.

• Develop and implement ecommerce strategies to drive online sales and achieve revenue targets
• Drives growth and productivity of digital channel
• Responsible for bringing the merchandise assortment strategy to life in the digital channel
• Accountable for site experience, content, navigation and performance
• Influences projection, presentation and customer experience for total website
• Provide leadership and guidance in the development of concepts, strategies, planning, implementation, and coordination for digital business
• Builds and maintains productive partnerships with cross functional areas, internal stakeholders, external vendors and resources
• Influences the development of the digital customer experience, with focus on creating the site link between the site and, social platforms and digital advertising
• Patterns industry trends in customer behavior and competitive positioning to maintain ongoing awareness.
• Understands site and customer experience gaps to drive for capabilities & improvements to achieve business results

Results

• Analyze ecommerce performance metrics, customer data, and market trends to identify opportunities for growth and optimization
• Leverages data and insights to make data-driven changes and improvements in overall programs and monitor the success over time
• Analyzes current and projected ROIs on all initiatives to assist in long-term planning for the digital businesses and required assets
• Continuously acquires customer and market insights that drive site performance improvements.
• Conducts frequent internal & external evaluations of the site to ensure the optimal customer experience
• Communicates to the overall business and senior leadership the strategies and results on a regular basis
• Leverages insights from the Customer Care Center, surveys, and other customer
• Key contributor in all Business meetings. 

The Digital Merchandising Director should understand OkayShop’s retail business with a finger on the pulse of industry trends and the evolving media landscape and should have the following qualifications:

• 10 years of related work experience in Digital retailing
• Bachelor's Degree required or equivalent experience
• Well versed in strategic vision as well as tactical execution
• Previous 3rd party or Vendor experience preferred
• Strong digital expertise (Shopify, Klavio)
• Strong interpersonal skills
• Ability to work with cross functional partners (up and down), high collaboration
• Ability to inspire and develop associates and teams
• Strong financial acumen
• Working knowledge of digital marketing
• Must see around corners and anticipate next
• Comfortable working in a team across multiple physical locations

While performing the responsibilities of the job, the following are working conditions will be encountered. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

• Indoor working environment; office setting
• Required to work at least 40 hours during weekdays,
  with some nights and weekends

Areya Media provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors:

• Salary Benchmark: $120k/yr

Areya Media, Inc. is committed to defining and amplifying the voices of creators, contemporaries, and the people they inspire.