CORE DUTIES: 

Clerical/Administrative 

• Answer phone calls, emails, and greet visitors 
• Member intake, follow up and engagement 
• Take visitors and members on Facility Tours 
• Order office supplies, food for events, and manage inventory 
• Prepare and send the In The Know Newsletter 
• Manage the Online Training Calendar for the conference and training rooms 
• Organize and schedule meetings for the President, Members, or Prospects 
• Enter all credit card transactions from ChamberMaster software into QuickBooks 

Computer/Internet/Social Media 

• Create events in ChamberMaster & Facebook 
• Checking ChamberMaster for events, job postings, news releases, hot deals, member to member deals 
• Checking ChamberMaster for submissions for the online forms, tenant maintenance request, ribbon cuttings, incubator applications 
• Scheduling Social Media Posts 
• Database updates from ChamberMaster to Constant Contact 
• Creating and sending tenant and member renewal invoices (monthly) 
• Updating website, Homepage, corporate sponsors page, Board of Directors page (weekly) 

Event Planning 

• Event invitation calls and e-mails 
• Solicit Speakers, secure venues, create agenda, coordinate roles i.e. pledge, announcements, acknowledgments, order awards 
• Creating graphics for events, programs and campaigns 
• Setting up for events 
• Scheduling e-blasts for Chamber events in Constant Contact 
• Ensure committees are meeting on a regular basis, check with committees for task? 

Administrative Assistant Skills 

 Core skills:

• Excellent verbal and written communication skills 
• Strong interpersonal skills 
• Active listening skills to accurately respond to inquiries and requests 
• Basic personal computer skills 
• Must be detail oriented and well organized 
• Patient and friendly customer service 

Specific Items for Attention  

• Readiness to work
• Punctuality (ready to work at start time)
• Absence from work station
• Missed days
• Excessive non-work-related talk, coffee breaks, or other non-authorized activities

Work Habits  

Completes work: 

• On own initiative
• On time
• With few errors 
• Neat 
• Finish related details (i.e. record keeping, file, etc.)

Take Initiative  

• To start work
• To set work that needs to be done 
• On other work that needs to be done
• To make suggestions for improving procedures, etc.

Housekeeping 

• Keep own work station & area clean and neat 
• Contribute to the orderly maintenance of the office by returning materials to their proper storage place, etc. 
• Replace or order work place stock
• Keep confidential areas, information and items secure 

Professional Conduct 

• Maintain respectful relationship with co-workers and clients 
• Maintain professional appearance 
• Maintain confidentiality of information as appropriate including financial information