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As a Help Desk Specialist 1, you will be the first point of contact for technical support within the organization, providing assistance and resolving technical issues for users through various intake methods including phone, email, and in-person requests. This role requires a methodical approach to problem-solving and an ability to communicate effectively with a diverse user base.
Duties & Responsibilities:
Required Skills:
Qualifications:
This role is suited for someone who is highly organized, detail-oriented, and enjoys the challenge of solving technical problems in a fast-paced environment. If you are a proactive communicator who is eager to learn and grow within the field of IT support, we encourage you to apply for this exciting opportunity.
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Full Time
$57k-71k (estimate)
06/27/2024
07/13/2024
techtalentsquared.com
Marietta, GA
<25
Business Services
The following is the career advancement route for Help Desk Support Specialist positions, which can be used as a reference in future career path planning. As a Help Desk Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Support Specialist. You can explore the career advancement for a Help Desk Support Specialist below and select your interested title to get hiring information.